Housekeeping Director

3 weeks ago

Park City, United States Westgate Resorts Full time
Company Description

Immerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain escapades, our resort offers an invigorating and fulfilling workplace environment. From artists gracing the Sundance Film Festival, to athletes honing their skills at the Utah Olympic Park, to adventurers seeking a mountain retreat, our guests hail from every corner of the globe. Embark on this journey with our team and together, let's extend a warm welcome to the world in Park City.

Job Description

Westgate Resorts is seeking a dedicated and service-oriented Director of Housekeeping to lead a lead 3 direct reports and overall team of 75. Possessing strong financial acumen and analytical skills will assist in driving the department's operations to achieve or exceed the resort’s financial goals, while maintaining the highest standards of cleanliness and guest satisfaction. The Director of Housekeeping will exhibit strong leadership skills, inspiring and coaching team members to bring their best to work every day. Individual will plan and execute initiatives, projects, and tasks with a strong attention to detail, ensuring all efforts align with the resort's service standards and objectives. Demonstrating Westgate’s core values; Passion, Work Ethic and Integrity while creating and maintaining a culture of excellence will be critical to the team’s success.

Job Responsibilities:

  • Drive department’s operations to achieve or exceed the property’s financial goals and objectives understanding their impact on the resort's success
  • Reviews staffing levels regularly to ensure the guest service standards, operational efficiency, and financial objectives are consistently met
  • Utilize all available on-the-job training tools to effectively train new room attendants and provide ongoing, follow-up training as needed
  • Ensure policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to company standards
  • Participates in interviewing and hiring process, selecting team members with the appropriate skills and qualifications
  • Maintain the highest levels of quality throughout the resort by implementing innovative strategies that uphold superior cleanliness
  • Guarantee daily adherence to the resort’s service standards resulting in exceptional guest satisfaction
  • Lead, coach, teach, develop, and mentor the housekeeping team
  • Maximizing the resort’s profitability by utilizing financial tools and strategies to improve department profitability, control departmental expenses, and increase productivity
  • Lead and actively participate in team efforts to achieve established goals while fostering a culture of collaboration and cooperation among team members
  • Coach leaders and team members on complex issues by breaking them down into manageable components, exploring alternatives, evaluating their potential outcomes, and securing agreement from key stakeholders before making critical decisions
  • Plan effectively by gathering relevant information, assessing needs, and ensuring appropriate staffing for specific initiatives, projects, and tasks
  • Develop and deliver information and ideas in a compelling and persuasive manner, interpreting verbal and non-verbal cues, and demonstrating active listening to ensure clear understanding and engagement
  • Other duties as assigned

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

Work Schedule:

  • Must be open to working varied shifts, including weekends and holidays

Experience:

  • 7+ years of leadership experience in a hospitality environment, with a proven track record of managing and motivating diverse teams
  • 3-5 years of experience in a housekeeping management role within a resort or large-scale hotel setting (400 rooms or more preferred at least 200 required)
  • Strong experience in managing departmental budgets, controlling expenses, and optimizing operational efficiencies
  • Demonstrated experience in developing and implementing housekeeping standards, procedures, and training programs
  • Proven ability to lead initiatives that drive guest satisfaction and maintain high standards of cleanliness and service

Education & Certifications

  • Bachelor’s degree in hospitality management, Business Administration, or a related required and will except experience in lieu of education
  • Certification in Housekeeping Management or related field is an advantage ABCs of Housekeeping training or similar training guide
  • Forbes trained or certified preferred
  • Additional training or certifications in leadership, customer service, or hospitality management is a plus
  • Labor management (LMS) certified or trained preferred

Skills:

  • Strong leadership skills with the ability to inspire, coach, and develop team members
  • Excellent verbal and written communication skills
  • Must have a service-driven approach with a passion for delivering exceptional guest experiences
  • Strong analytical skills and experience in managing budgets, financial planning, and cost control
  • Proven ability to think strategically and creatively to resolve complex issues, make sound decisions, and implement effective solutions
  • Highly organized with excellent time management skills
  • Ability to prioritize tasks and manage multiple responsibilities simultaneously
  • Flexibility and adaptability to work in a fast-paced, dynamic environment
  • Demonstrates empathy and cultural intelligence in a diverse work environment
  • Effectively delegates and applies critical thinking to solve complex operational challenges
  • Actively listens and maintains transparency in communication and decision-making
  • Adapts to changing priorities and manages time efficiently to meet deadlines and operational goals
  • Proficiency in Spanish is a plus but not required

Additional Information

Why Westgate?

  • Discounted Ski pass benefit (while supplies last).
  • FREE Ski & Snowboard and Mountain Bike equipment Rentals.
  • FREE garage parking.
  • Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.).
  • $2.00 in meals in Team Member Breakroom.
  • Comprehensive health benefits – medical, dental and vision.
  • Paid Time Off (PTO) – vacation, sick, and personal.
  • Paid Holidays.
  • 401K with generous company match.
  • Get access to your pay as you need it with our Daily Pay benefit.
  • Wellness Programs.
  • Tuition Assistance.
  • Employee Assistance Program (EAP).
  • Advancement & development opportunities.
  • Community Involvement Programs.

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.

  • Housekeeping Director

    2 weeks ago

    Park City, Utah, United States Westgate Resorts Full time

    Job Title: Housekeeping DirectorWestgate Resorts is seeking a highly skilled and experienced Housekeeping Director to lead our housekeeping team. As a key member of our resort's management team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.Job Summary:The Housekeeping Director will oversee the daily...

  • Housekeeping Director

    2 weeks ago

    Park City, Utah, United States Westgate Resorts Full time

    Job Title: Housekeeping DirectorWestgate Resorts is seeking a highly skilled and experienced Housekeeping Director to lead our housekeeping team. As a key member of our management team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction in our resort.Key Responsibilities:Lead and manage the housekeeping team to...

  • Housekeeping Director

    2 hours ago

    Park City, Utah, United States Westgate Resorts Full time

    Westgate Resorts is seeking a seasoned Housekeeping Director to lead a team of 75 and drive departmental operations to achieve or exceed financial goals. The ideal candidate will possess strong leadership skills, a service-driven approach, and a passion for delivering exceptional guest experiences. Key responsibilities include managing departmental budgets,...

  • Director of Housekeeping Operations

    4 weeks ago

    Park City, Utah, United States Corecruitment Full time

    Job SummaryWe are seeking a highly experienced and skilled Director of Housekeeping to lead our housekeeping team at a prestigious 5-star resort. As a key member of our management team, you will be responsible for maintaining the highest standards of cleanliness and luxury in our guest rooms and public areas.Key ResponsibilitiesOversee the housekeeping team...

  • Director of Housekeeping Operations

    4 days ago

    Park City, Utah, United States Lodging Dynamics Full time

    Job SummaryWe are seeking a highly motivated and experienced Director of Housekeeping to join our team at Lodging Dynamics Hospitality Group. As a key member of our hotel operations, you will be responsible for overseeing the housekeeping department and ensuring that our guests receive exceptional service and cleanliness.Key ResponsibilitiesSupervise and...

  • Housekeeping Director

    4 weeks ago

    Park City, Utah, United States Westgate Resorts Full time

    Westgate Resorts is seeking a seasoned leader to oversee the housekeeping department. As Director of Housekeeping, you will be responsible for driving operations to achieve or exceed financial goals, while maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong leadership skills, inspiring and coaching...

  • Housekeeping Director

    3 weeks ago

    Park City, United States Westgate Resorts Full time

    Company DescriptionImmerse yourself at the award winning Westgate Park City Resort & Spa, nestled at the epicenter of the Canyons Village base within Park City Mountain. Enveloped by unparalleled skiing and year-round mountain escapades, our resort offers an invigorating and fulfilling workplace environment. From artists gracing the Sundance Film Festival,...

  • Housekeeping Director

    4 weeks ago

    Kansas City, Kansas, United States Life Care Center of Kansas City Full time

    Job SummaryThe Housekeeping Director is responsible for planning, organizing, and directing the overall operations of the Housekeeping department to ensure a clean, safe working environment in accordance with all applicable laws, regulations, and Life Care standards.Key ResponsibilitiesPlan, organize, develop, implement, and interpret the goals, objectives,...

  • Housekeeping Operations Manager

    3 weeks ago

    Park City, Utah, United States Westgate Resorts & Spa Full time

    Director of HousekeepingWestgate Resorts & Spa is seeking a seasoned and results-driven Director of Housekeeping to oversee the daily operations of our housekeeping team. As a key member of our leadership team, you will be responsible for leading a team of 75 and driving the department's performance through strategic planning and execution.Key...

  • Housekeeping Director

    4 weeks ago

    Oklahoma City, Oklahoma, United States Thetremontrehabcare Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Housekeeping and Laundry Services to join our team at Thetremontrehabcare. As a key member of our care team, you will be responsible for planning, organizing, and directing the operations of the housekeeping and laundry departments.Key ResponsibilitiesManage the housekeeping and...

  • Director of Housekeeping Operations

    2 weeks ago

    Panama City Beach, Florida, United States Home2 Suites Panama City Beach Full time

    Job Title: Director of HousekeepingAt Home2 Suites Panama City Beach, we are seeking a highly motivated and experienced Director of Housekeeping to join our team. As a key member of our hotel's leadership, you will be responsible for overseeing the daily operations of our housekeeping department, ensuring that our guests have a comfortable and memorable...

  • Housekeeping Director

    4 weeks ago

    Oklahoma City, Oklahoma, United States Athena Health Care Systems Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Housekeeping and Laundry Services to join our team at Southbridge Rehabilitation & Health Care Center in Southbridge. As a key member of our care team, you will play a vital role in ensuring the highest standards of cleanliness and hygiene throughout the facility.Key...

  • Director of Housekeeping

    2 months ago

    Panama City Beach, United States Bluegreen Vacations Full time

    Bayside Resort and Spa located in Panama City Beach, FL is seeking an experienced Executive Housekeeper (Director of Housekeeping).Nestled in an ideal location, Bayside Resort offers a variety of recreational activities, accommodations, and amenities to include multiple restaurants and a full service spa. As an integral part of our team, you'll play a...

  • Director of Housekeeping

    2 weeks ago

    Panama City Beach, United States Bluegreen Vacations Full time

    Bayside Resort and Spa located in Panama City Beach, FL is seeking an experienced Executive Housekeeper (Director of Housekeeping).Nestled in an ideal location, Bayside Resort offers a variety of recreational activities, accommodations, and amenities to include multiple restaurants and a full service spa. As an integral part of our team, you'll play a...

  • Director of Housekeeping

    4 weeks ago

    Panama City Beach, United States Bluegreen Vacations Full time

    Bayside Resort and Spa located in Panama City Beach, FL is seeking an experienced Executive Housekeeper (Director of Housekeeping).Nestled in an ideal location, Bayside Resort offers a variety of recreational activities, accommodations, and amenities to include multiple restaurants and a full service spa. As an integral part of our team, you'll play a...

  • Director of Housekeeping

    2 weeks ago

    panama city beach, United States Bluegreen Vacations Full time

    Bayside Resort and Spa located in Panama City Beach, FL is seeking an experienced Executive Housekeeper (Director of Housekeeping).Nestled in an ideal location, Bayside Resort offers a variety of recreational activities, accommodations, and amenities to include multiple restaurants and a full service spa. As an integral part of our team, you'll play a...

  • Director of Housekeeping

    4 weeks ago

    Panama City Beach, United States Bluegreen Vacations Full time

    Bayside Resort and Spa located in Panama City Beach, FL is seeking an experienced Executive Housekeeper (Director of Housekeeping).Nestled in an ideal location, Bayside Resort offers a variety of recreational activities, accommodations, and amenities to include multiple restaurants and a full service spa. As an integral part of our team, you'll play a...

  • Executive Housekeeping Director

    4 weeks ago

    Panama City Beach, Florida, United States Bluegreen Vacations Full time

    Job Summary:We are seeking an experienced Executive Housekeeping Director to oversee the operation of the Housekeeping Department at Bayside Resort and Spa.Key Responsibilities:Lead and manage a team of housekeeping staff to ensure exceptional cleanliness and quality standards.Assist in inspecting rooms and enforcing policies and procedures to maintain...

  • Housekeeping Director

    4 weeks ago

    Oklahoma City, Oklahoma, United States Capeheritagerehab Full time

    About the RoleWe are seeking a highly skilled and experienced Director of Housekeeping and Laundry Services to join our team at Capeheritagerehab. As a key member of our care team, you will be responsible for planning, organizing, and directing the operations of the housekeeping and laundry department.Key ResponsibilitiesManage the department within labor...

  • Housekeeper

    3 months ago

    Overland Park, United States Trustwell Living of Park Full time

    POSITION SUMMARY:Assures completion of all housekeeping and laundry tasks. Assumes responsibility for general cleanliness of the building. Monitors needed janitorial and maintenance work as requested.REPORTS TO: EXECUTIVE DIRECTOR/DESIGNEEPOSITION RESPONSIBILITIES:Adheres to and conveys philosophy of supporting dignity, privacy, independence, choice,...