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Computer Hardware
2 months ago
Overview Description:
- This Computer Hardware & Software Support position directly supports the IT Asset Management Specialist.
- This position requires a candidate to have a strong working knowledge of computer systems and components as well as operating systems and applications software.
- Responsibilities include the warehousing, tracking, distribution, and recovery of hardware assets and software licenses, as well as administering the Agency’s mobile device program.
REQUIREMENTS
Education & Corresponding Experience:
- High School Diploma or GED equivalent is required.
- Associate’s or Bachelor’s Degree in Computer Science, Information Technology, or a directly related technical field is preferred.
- 6 months of experience in Computer/Information Technology or a directly related field, preferably providing computer hardware and/or software support is required.
Required Technical Skills & Experience:
- 2 years working knowledge of computer systems and components, operating systems, and applications software.
- Proficiency in the use of Microsoft Office Suite applications.
- Knowledge of hardware and software lifecycle management.
Preferred Skills & Experience:
- One or more of the following Certifications:
- Microsoft Certified Desktop Support Technician (MCDST)
- Certified Software Asset Manager (CSAM)
- Certified Hardware Asset Management Professional (CHAMP)
- Certified IT Asset Manager (CITAM).
- Demonstrated logistics and/or warehouse systems experience.
- Familiarity with procurement and/or asset ordering systems.