Collections Analyst

3 weeks ago


San Mateo, United States IXL Learning Full time

Collections AnalystIXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Collections Analyst/Specialist to support the AR team with reducing the AR aging balance.The ideal candidate for this position is exceedingly well-organized, sociable, and independent. The ability to work in a fast-paced environment with high efficiency and accuracy is crucial.This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office.What You'll Be DoingOversee and analyze AR aging report monthly and build reporting functions for IXL and its subsidiariesProactively contact customers by phone and email for prompt resolution of overdue invoicesFollow up with customers on a bi-weekly basis and ensure active communication to prevent disruptions in serviceIdentify customer patterns and build processes to prevent future issuesReview purchase orders, sales contracts, and quotes for any potential discrepanciesReconcile internal sales database and NetSuite on a monthly basisManage and resolve customer inquiries via email and phone in a timely and professional mannerPerform other related duties as assignedWhat We're Looking ForBachelor's Degree in Accounting, Finance or related field1-3 years of accounting experience a plusDetail-oriented and exceptionally organizedStrong written and oral communication skillsProficient with Gmail, Microsoft Excel, Word, Adobe Acrobat, and Windows OSEnergetic, mature, positive person who thrives on working independentlyAbility to multi-task and work in a fast-paced environment with little supervisionMaintain confidentiality in all aspects of employee and company informationExperience with collections, NetSuite, and Salesforce a plusOur pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $31.25 to $36.00 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.About IXL LearningIXL Learning is the country's largest EdTech company. We reach millions of learners through our diverse range of products. For example:1 in 4 students in the United States uses IXL.comRosetta Stone provides an immersive learning experience for 25 languagesWyzant is the nation's largest community of tutors, covering 300+ subjectsTeachers Pay Teachers (TPT) is a comprehensive marketplace for millions of educator-created resourcesOur mission is to create innovative products that will make a real, positive difference for learners and educators and we're looking for passionate, mission-minded people to join us in achieving this goal. We have a unique culture at IXL that fosters collaboration and the open exchange of ideas. We value our team and treat one another with kindness and respect. We approach our work with passion, tenacity, and authenticity. We find it immensely satisfying to develop products that impact the lives of millions and we are eager to have you join our team.At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.


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