Benefits Analyst

1 month ago

Dallas, United States LALA U.S., Inc Full time

Job Purpose:

Responsible for administration and communication of benefits programs for the Company. Recommend development and revision of employee benefit programs by evaluating and optimizing employee needs and interests, costs, regulatory requirements, and competitive advantage. To assist employees with benefits enrollment and resolution of queries and issues to ensure positive employee experience. Support tracking and delivery of all required compliances in accordance with applicable laws and regulations.

​

Key Responsibilities:


1. Administration of various employee benefits programs, such as group Medical, Dental & Vision, HSA, FSA, Life, Accident & Disability and other Insurances, 401(k), COBRA, LOA and other wellness programs and Company provided benefits.


2. Develop communication for smooth implementation of benefits plans and related policy and procedure changes, develop benefit guides and documents and other informational materials and coordinate their dissemination to effectively promote the Company’s benefits programs.


3. Assist employees to obtain information and understand company benefits. Assist employees to resolve their issues/ disputes with benefits vendors and service providers. Ensure quality customer service is maintained and respond within the expected time frame.


4. Prepare and maintain required reports for regular reporting and for allocation and billing. Ensure timely processing of benefits invoices and bills; maintenance of employee records and plan information for all benefit plans in the HRIS system. Check reports for accuracy & reconciliation.


5. Interface with outsourced benefit administrators and work on the resolution of data issues related to the administration of all benefit plans.


6. Keep assigned plans in full compliance with benefit and plan regulations, as well as company policies and procedures. Ensure compliance with required reporting and audit requirements.


7. Work within HRIS and coordinate with Payroll team as required to ensure employee deductions, benefit changes and elections are accurate and check deduction reports to ensure on time payment to all service providers.



Additional Responsibilities:

As part of the Compensation & Benefits team, assist with preparation of required Reports and Analysis in Payroll, Incentives and Compensation areas.


Team Management & Leadership:

Individual Contributor role. Required to build partnership with the Company’s Accounting department for payments of Bills and with Central Services Group for Reporting on Payroll.


Vendor Management:

Working with various Benefits vendors and service providers eg BCBS, Vanguard, Absence Management Group, Payroll Service provider etc for ongoing day to day smooth functioning. Collaborate and develop relationship with Lockton to optimize partnership.


Skills/ Competencies & Experience:


FUNCTIONAL SKILLS

Extensive knowledge of employee benefits programs, policies, practices and applicable laws.

Experience with vendor management and program implementation.

Understanding of data transmission processes (electronic data interchange - EDI).

Aptitude to identify and resolve enrollment, eligibility, and payroll issues through HRIS system and EDI utilities.


ORGANIZATIONAL SKILLS

Excellent organizational and time management skills, capable of multi-tasking and meeting deadlines. Must be diligent with follow-up and completion of tasks.


COMMUNICATION SKILLS:

Requires the ability to communicate effectively with internal and external customers to obtain and provide explanations and information on technical and other complex concepts in Benefits areas. High level of written and verbal communication skills.


NUMERIC/ ANALYTICAL SKILLS:

Ability to perform analyses often requiring combination of reports from multiple sources and ability to solve problems and find solutions. Ability to research and analyze data and records and reconcile information across platforms.


COMPUTER SKILLS:

Requires proficiency with Microsoft Office and ability to quickly learn to work on various internal and external digital Platforms. High level of Microsoft Excel proficiency is critical.




Qualifications:

· Preferred Graduate Degree or associate's degree.


· Minimum 5-6 years relevant experience in administration of group Benefits programs like Health & Welfare, Retirement, FMLA, LOA and other Wellness related programs and initiatives. Experience in Health & Welfare is a must.


· 1-2 years of experience in Payroll or HRIS would be an additional useful experience.

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