Product Insights Enablement Manager

divh2Datavant Product Role/h2pDatavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the worlds leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, youre stepping onto a high-performing, values-driven team. Together, were rising to the challenge of tackling some of healthcares most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare./ppAbout the Role: Were looking for an individual contributor who can help our product organization work smarter, faster, and more effectively. This role will ensure that the product organization builds and communicates products that are informed by customer insight, executed efficiently, and understood by the market. Youll work across Product, Engineering, Marketing, and Operations to bring structure to how we share information, gather feedback, and communicate priorities. Youll help teams stay aligned on what were building, why it matters, and how we measure success. This is a hands-on role for someone who enjoys creating clarity from complexity and enabling teams to do their best work together./ph3Key Responsibilities/h3pVoice of Customer Insight Alignment:/pulliDevelop Voice of Customer Programs: Partner with Customer Success, Sales, and Marketing to develop an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities./liliDevelop Voice of Operations Programs: Partner with Operations to gather and synthesize customer feedback that informs product roadmaps and priorities./liliCentralize Feedback: maintain a centralized repository or dashboard for customer feedback and product requests/liliFeedback Synthesis: analyze customer feedback trends and distill insights into clear themes that inform product strategy and messaging; work with Product Marketing and Management to translate insights into storytelling for internal and external use/li/ulpEnablement Product Readiness:/pulliCustomer-Informed Enablement: use customer insights to inform enablement materials, ensuring that GTM teams can articulate customer pain points, outcomes, and differentiators effectively/liliDrive Cross-Functional Alignment: Support planning and coordination across Product, Engineering, and GTM teams to ensure consistent understanding of priorities, deliverables, and timelines./liliEstablish and Manage Structured Product Planning Rhythms (e.g., quarterly planning, roadmap reviews, retrospectives) to ensure clear priorities, alignment, and visibility across teams./liliCreate and Maintain Product Communication Frameworks to share updates, decisions, and progress with both internal and external stakeholders in a consistent, transparent way./liliHelp Tell the Product Story: Partner with Product Marketing to align on messaging, positioning, and storytelling around launches and product updates./li/ulpProcess Continuous Improvement:/pulliEnsure Organizational Readiness for New Products and Updates, coordinating with cross-functional partners to confirm ownership, training, and resources are in place before release./liliImprove Product Team Effectiveness: Identify and address process gaps from roadmap planning to launch communication that slow down or confuse collaboration./liliMeasure and Report on Impact: Develop simple frameworks or dashboards to help track progress toward product goals and ensure accountability across teams./liliEnable Continuous Improvement: Facilitate retrospectives, share best practices, and help product teams reflect on and evolve how they work together./li/ulpWhat You Bring:/pulli57 years of experience in product management, program management, customer experience, or a similar cross-functional coordination role in a SaaS or technology organization./liliStrong organizational and communication skills able to simplify complex information and ensure teams stay on the same page./liliExperience gathering and synthesizing customer insights and using them to inform decisions./liliComfortable managing multiple priorities and building structure in fast-moving environments./liliCollaborative and proactive mindset someone who connects people and drives follow-through./liliCuriosity about how teams work and passion for making processes more efficient and transparent./li/ulpDatavant is committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status./ppThe estimated total cash compensation range for this role is: $96,000$120,000 USD./p/div