Current jobs related to Front Desk Clerk - The Woodlands - The Woodlands Specialty Hospital

  • Front Desk Clerk

    1 month ago

    The Woodlands, United States The Woodlands Specialty Hospital Full time

    Job Title:Front Desk ClerkDepartment:AdministrationReports To:Front Desk ManagerFLSA Status:Non-Exempt Date:12/11/2022 Schedule: Weekend availability, night shift 7p-7a, holidays. Position:Full time, PRN position available.Position SummaryThe Front Desk Clerk will be responsible for performing all functions necessary to maintain the efficient workflow of all...

  • Medical Front Desk Coordinator

    1 week ago

    The Woodlands, United States Medical Facility Full time

    Job DescriptionJob DescriptionOnly apply if you are dependable, punctual, organized, have some experience in doctors office and front desk. Microsoft Suite Experience a must. Managing patients, Standard front desk duties, Pay depends on experience. Monday - Thursday 9:30-4:30. Friday 9:00-1:00. PLEASE SEND VIDEO ANSWERING 3 QUESTIONS. i HAVE HAD OVER 200...

  • Front Desk Associate Position

    4 weeks ago

    The Colony, Texas, United States Fine Hospitality Group LLC Full time

    Fine Hospitality Group LLC is seeking a Front Desk Associate to provide exceptional customer service to our guests at Tru by Hilton The Colony.Estimated Salary: $40,000 - $55,000 per yearJob Description:We are looking for a highly motivated and professional individual to join our team as a Front Desk Associate. As the first point of contact for our guests,...

  • Front Desk Agent

    4 months ago

    Carmel-by-the-Sea, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Carmel Mission Inn [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Front Desk Coordinator

    4 days ago

    The Colony, Texas, United States Andretti Indoor Karting & Games Full time

    Job SummaryWe are seeking a highly skilled and motivated Receptionist to join our team at The Colony location. As a key member of our front desk staff, you will be the primary point of contact for guests and event clients, ensuring that every interaction exceeds their expectations.Key ResponsibilitiesWelcome and greet guests in a friendly and professional...

  • Front Desk Receptionist

    3 months ago

    The Villages, United States Baldwin Risk Partners Full time

    Greeting & assisting clients entering the office. Provide policy documents and identification cards In person, via email or fax. Assist clients with billing questions and premium payment processing Including change in payment plans. Establishing EFT Receptionist, Front Desk, Entry Level, Payment Processing, Technology

  • Weekend Front Desk Representative

    3 weeks ago

    Lake in the Hills, Illinois, United States Melody Living Full time

    Join Our Team as a Weekend Front Desk Representative!Melody Living is seeking a highly motivated and detail-oriented individual to fill the role of Weekend Front Desk Representative. As a key member of our team, you will provide exceptional service to our residents and their families, ensuring a positive and memorable experience.About the Role:This is a...

  • Medical Office Coordinator

    2 days ago

    The Woodlands, United States Medical Facility Full time

    Job DescriptionWe are seeking a reliable and organized Medical Front Desk Coordinator to manage our front desk duties, patient interactions, and office administrative tasks.Key Responsibilities:Managing patients' records and scheduling appointmentsResponding to phone calls, emails, and messagesProviding exceptional customer service and...

  • Veterinary Assitant

    2 weeks ago

    The Woodlands, United States THE HILLS VETERINARY CLINIC PLLC Full time

    Job DescriptionJob DescriptionAssistant to doctor, Front desk, public dealing, animal restraining, dedicated and willing to work.

  • Veterinary Assitant

    1 week ago

    The Woodlands, United States THE HILLS VETERINARY CLINIC PLLC Full time

    Job DescriptionJob DescriptionAssistant to doctor, Front desk, public dealing, animal restraining, dedicated and willing to work.

  • Community Associate

    5 months ago

    The Woodlands, United States The Cannon Community Full time

    Location: North Houston AreaEmployment Type: Part TimeSalary Range: $13/HourReporting To: Member Experience ManagerTravel: Occasional travel to other Cannon locations may be required periodicallyPurpose of this Role: The Community Associate will be responsible for maintaining all front desk operations including greeting members and guests, fielding...

  • Part-time Front Desk Professional

    4 weeks ago

    The Woodlands, United States The Club at Carlton Woods Full time

    Job OverviewThe Receptionist - Part-time is a vital role that requires excellent communication skills, organizational abilities, and a strong work ethic. As the first point of contact for our club members, this individual will provide exceptional customer service, answer phone calls, and direct members to their scheduled appointments. Additionally, they will...

  • Healthcare Access Coordinator

    4 weeks ago

    The Woodlands, United States Addison Group Full time

    About the RoleThe Patient Access Representative will be responsible for providing exceptional customer service to patients, while also ensuring the smooth operation of the front desk. This includes greeting patients, handling check-in and check-out processes, and maintaining accurate patient records.ResponsibilitiesGreet patients and assist them in a timely...

  • Assistant to Veterinarians

    3 weeks ago

    The Woodlands, United States THE HILLS VETERINARY CLINIC PLLC Full time

    Job Summary:We are looking for a reliable and detail-oriented individual to fill the role of veterinary assistant at our clinic. The ideal candidate will have excellent communication skills, be able to work effectively in a team, and have a strong commitment to delivering high-quality patient care.About the Role:This is a full-time position that requires a...

  • Front Desk Agent | Le Petit Pali Ocean Ave

    2 months ago

    Carmel-by-the-Sea, United States Le Petit Pali Ocean Full time

    Description FRONT DESK AGENT | LE PETIT PALI OCEAN AVEPOSITION DESCRIPTION: We're looking for a friendly Front Desk Agent to provide our world famous trusty service. From the check-in process and a warm welcome to fielding ongoing inquiries and requests, our Front Desk Agents play a crucial role in providing a memorable guest experience. ABOUT LE PETIT PALI...

  • Medical Assistant

    1 week ago

    The Woodlands, United States Advanced Rheumatology of Houston Full time $13 - $14

    We are seeking a dedicated and professional Bilingual Certified Medical Assistant to join our team as a Floater, Roomer, Admin Assistant. Must have good phone etiquette and will be answering front desk phone calls and interacting with patients by phone. This is an entry level position/looking for a recent graduate. MUST BE BILINGUALMust live within 30...

  • Medical Assistant

    7 days ago

    The Woodlands, United States Advanced Rheumatology of Houston Full time $13 - $14

    We are seeking a dedicated and professional Bilingual Certified Medical Assistant to join our team as a Floater, Roomer, and Admin Assistant.Must have good phone etiquette and will be answering front desk phone calls and interacting with patients by phone.This is an entry-level position/looking for a recent graduate. MUST BE BILINGUAL - SpanishMust live...

  • Accounts Receivable Supervisor

    3 days ago

    The Woodlands, United States Valcourt Group Full time

    Job DescriptionJob DescriptionWork Authorization RequirementsMust be eligible to work in the United StatesJob Summary:We are looking for a talented Accounts Receivable Supervisor to assist in ensuring that the company properly and timely invoices and receives payment for goods and services related to work performed by and for the...

  • Medical Insurance Billing

    2 weeks ago

    The Woodlands, United States All Ears! Center Full time

    Position Overview:Our full-time specialist will prepare and submit billing data and medical claims to insurance companies and communicate with patients and medical professionals regarding billing matters and protocols. Competitive salary based on experience and qualifications.  Medical benefits, generous PTO and 401k available.Principal Duties and...

  • All Ears! Center | Medical Insurance Billing

    4 days ago

    the woodlands, United States All Ears! Center Full time

    Position Overview:Our full-time specialist will prepare and submit billing data and medical claims to insurance companies and communicate with patients and medical professionals regarding billing matters and protocols. Competitive salary based on experience and qualifications.  Medical benefits, generous PTO and 401k available.Principal Duties and...

Front Desk Clerk

1 month ago

The Woodlands, United States The Woodlands Specialty Hospital Full time
Job Title:

Front Desk Clerk

Department:

Administration

Reports To:

Front Desk Manager

FLSA Status:

Non-Exempt

Date:

12/11/2022
Schedule:
Weekend availability, night shift 7p-7a, holidays.

Position:

Full time, PRN position available.

Position Summary

The Front Desk Clerk will be responsible for performing all functions necessary to maintain the efficient workflow of all front desk receptionist duties.

Essential Duties & Responsibilities

  • Stand and greet all patients as they arrive in a friendly, courteous, and professional manner
  • Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
  • Routinely check and respond to work e-mail
  • Document in the computer system all necessary demographic, insurance, and financial information
  • Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
  • Responsible for photocopying records and documents for billing purposes
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning
  • Responsible for answering, screening, and directing incoming phone calls
  • Collect co-payments or other applicable financial payments
  • Performs exit interviews with all patients
  • Facilitate daily deposits and perform cash reconciliations
  • Maintain daily financial log including documenting patient financial class, amount owed, amount collected, and scanning completion
  • Maintain daily patient log including documenting chief complaint, time and date of entry, time and date of exit, services rendered, and discharge/transfer information
  • Document patient volumes for the previous day
  • Maintain and compile reports and informational packets for distribution
  • Perform any job related to the registration process
  • Schedules Follow-up appointments for ED patients with hospital clinic.
  • Perform other duties as assigned

Safety/Infection Control

  • Demonstrate knowledge of and adhere to regulations and policies and

procedures pertaining to safety, emergency preparedness, infection control, OSHA, fire safety and hazardous materials

Performance Improvement

  • Participate in performance improvement activities as necessary

Customer Service

  • Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations.
  • Demonstrate effective interpersonal skills
  • Treat all patients, visitors, and staff members fairly and with respect
  • Utilize effective communication methods and skills
  • Explain all procedures, treatments, and care while remaining aware of language barriers
  • Able to perform care in non-judgmental manner and recognize discrepancies between patient and personal beliefs

Company Policy

  • Ensure personal appearance is business casual and professional at all times
  • Responsible for wearing identification badge at all times which must be visible and above the waistline
  • Attend all required meetings and in-service education
  • Remain flexible in staffing patterns and resolution of staffing conflicts; participates in temporary assignments
  • Compliance with attendance standards
  • Demonstrate flexibility when changes in assignments are necessary
Qualifications

EDUCATION & EXPERIENCE
  • High school diploma or equivalent
  • 1-3 years office experience in a health care setting preferred
  • Previous customer service experience preferred
  • Must be able to effectively communicate with customers both in person, and over the telephone
  • Must have understanding of basic medical terminology
LANGUAGE/MATH/REASONING ABILITY
  • Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations
COMPUTER SKILLS
  • Basic computer skills
CERTIFICATE/LICENSES
  • BLS

Competencies

  • Professional Maturity: The ability to separate emotional feelings from the real issues at hand
  • Responsibility: The ability to accept choices you have made and the results they have led to
  • Communication: The ability to write and speak effectively; actively listens to others, and give feedback
  • Flexibility: Demonstrate responsiveness and adaptability following change initiatives
  • Intelligence: Understand information and apply new knowledge
  • Energetic: Exhibits high levels of energy and enthusiasm
  • Organized: Efficient in structuring tasks to be accomplished
  • Computer Savvy: The ability to use technology efficiently and effectively
  • Customer Service: The ability to enhance customer satisfaction
  • Job Knowledge/Technical Knowledge: Knowledgeable of current role and technical systems, and the impact it has on the organization
  • Integrity and Respect: Demonstrates upmost level of integrity
  • Interpersonal Communication: Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
  • Collaboration and Partnership: Encourages participation from team members
  • Manages Change: Demonstrates flexibility with changing environments
  • Problem Solving: Resolve issues in a timely manner
  • Attention to Detail: Follows procedures to ensure entry of data
  • Organization: Uses time efficiently by prioritizing and planning work activities
  • Judgment: Ability to make independent decisions
  • Teamwork: Works with others to accomplish objectives and shows support for decisions
  • Quality: Sets high standards to ensure quality in work performed
  • Accountability: Takes responsibility for adhering to all company policies, procures, and performance expectations

Physical Demands

  • The physical demands for this position include: adequate vision, hearing, and repetitive motion
  • Light physical activity performing non-strenuous daily activities of an administrative nature
  • Ascending or descending stairs, ramps and the like, using feet and legs and/or hands and arms
  • Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner
  • Bending legs downward and forward by bending leg and spine

Work Environment

  • Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation

Employee Signature

Printed Name

Employee Signature DateLearn More