Dispatcher
2 weeks ago
Company Description
Nostra Air is a veteran-owned mechanical contracting firm located in San Diego, CA, dedicated to being the forefront provider of premium air quality solutions. Our mission is to enhance our valued customers' well-being and quality of life by creating a healthier, more vibrant world. We are passionate about our work and strive for excellence in everything we do.
Role Description
This is a full-time on-site role for a Dispatcher at Nostra Air in San Diego, CA. The Dispatcher will be responsible for managing and coordinating the scheduling and dispatching of our service technicians. This includes monitoring service requests, assigning tasks to technicians, and ensuring timely and efficient responses to customer needs. The Dispatcher will also communicate with customers to provide updates and ensure customer satisfaction.
Qualifications
- Excellent organizational and time management skills
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Problem-solving and decision-making abilities
- Attention to detail and accuracy
- Experience with scheduling software
- Knowledge of the Counties of San Diego and Orange
- Experience in a customer service role
- Ability to remain calm and composed in high-pressure situations
- Flexibility and adaptability to changing schedules and priorities
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