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Account Manager
3 months ago
Job Title: Account Manager (Sales)
Location: Houston TX.
Essential Duties and Responsibilities:
- Manage day to day issues with existing customers including forecasting, reporting, contract renewals.
- Meeting with clients face to face on routine basis including quarterly stewardship meetings at key accounts, communicating regularly to maintain relationships and deliver supply chain solutions.
- Using customer feedback instruments, identify opportunities to improve service, increase satisfaction and liaise with internal departments on improvement plans
- Collaborate with internal cross-functional sub-teams e.g. Procurement, Other Segment Sales, Quality and Supply Chain to build sales cases and deliver the Goodpack solutions. Provide consistent and customer-centric service and support.
- Cultivate relationships and grow revenue with current accounts through a consultative approach designed to identify their needs and requirements.
- Assist Regional Sales team with day to day customer management.
Qualifications:
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
- Bachelor's degree preferred, or a minimum of 4 years’ experience in Sales.
- Minimum of 3+ years in Supply Chain Industry preferred.
- Strong Sales and communication skills
- Preferable logistic background and knowledge about packaging concepts
Eager, dynamic and hands-on individual.
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