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Clinic Supervisor

2 months ago

New York, United States +MEDRITE Urgent Care Full time

Job description

Clinic Supervisor

+MEDRITE Urgent Care is a fast-growing organization that provides patients with a modern solution for urgent medical treatment and routine healthcare to improve their quality of life.

We are seeking a dynamic Center Lead who lives our core values of being caring, knowledgeable, and

exceptional with a passion for serving our patients. This team member will possess our core

competencies of exuding positivity, demonstrating a sense of ownership of their business, and acting with

a sense of urgency. Our team members deliver an impeccable patient experience and treat everyone like

family. We are committed to providing the highest quality of care in a warm, friendly environment.

The Clinic Supervisor reports to the Regional Director of Operations.

Core Competencies:

  • Ownership Mentality
  • Shows personal commitment to organizational mission through action.
  • Follows through on commitments, takes accountability for actions, and ensures others do the same.
  • Collaborates in establishing clear responsibilities and processes for monitoring work and measuring results.
  • Acts with urgency
  • Quickly assesses challenges, counters with solutions, and is confident under pressure.
  • Quickly adapts to changes in situations and can adjust approaches.
  • Anticipates obstacles and plans accordingly.
  • Exudes positivity
  • Builds rapport with people across all levels and functions in an open, friendly, and accepting way.
  • Builds constructive relationships with people similar to and different from oneself.
  • Remains positive in the face of obstacles and adversity.
  • Job Description:

A Clinic Supervisor:

  • Communicate effectively across all channels of the organization.
  • Assist the physician with basic patient care and medical procedures within the Medical Assistant (MA) scope of practice, which may include rapid strep, UA, EKG, procedure setups, etc.
  • Obtain and record patient medical histories, vitals, test results, and other information for medical records • Maintain strict confidentiality.
  • Act urgently in executing all defined company standard operating procedures and protocols.
  • Ensure that brand standards and surgical cleanliness are executed in all center areas.
  • Prepare treatment rooms for clinical examinations and assist practitioners with medical procedures and patient care.
  • Please make sure to comply with all healthcare regulations, including HIPAA.
  • Please make sure the site is fully stocked with supplies.
  • Provide compassionate care to our patients.
  • Prepare and administer medications for patients as directed by the provider.
  • Identify top-cross-functional talent to fill the roles within the center.
  • Could you ensure that staffing levels for each role meet the organization's expectations?
  • Provide ongoing coaching for each team member in their role.
  • Respect Confidentiality at all levels.
  • Onboard and train new team members.
  • Coach and provide consistent feedback on performance.
  • Seek ways to recognize and reward the performance of team members.
  • Please make sure the delivery of a seamless patient experience.
  • Manage the fiscal resources for the assigned center.
  • Please provide information to others across the organization as soon as possible.
  • Please make sure the Occupational health journey is flawlessly executed.
  • Efficiently manage resources, labor, services, supplies, and materials and identify improvement opportunities.
  • Create schedules for the following month by the 5th of every month.
  • Process payroll for the centers
  • Ensure the quality of lab processes in partnership with providers and medical assistants.
  • Could you maintain budgets consistent with the financial plan?
  • Please address patient concerns and feedback as soon as possible.
  • Assume other duties as assigned and warranted.

Pay rate $25.00- $35.00 per hour

Job Type: Full-time

Benefits:


  • 401(k) matching
  • Dental Insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance


Schedule:


  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed


Experience:


  • Customer service:/Patient Experience 1 year (Required)


Ability to Commute:


  • New York, NY


Work Location: In person