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Collections Specialist

4 months ago

Doral, United States Brilliant® Full time

**Our Banking client is looking for a Collections Specialist**


The Collector’s responsibility involves the collection of all delinquent accounts of consumer, mortgage, credit cards, and other actions to recover past due accounts


Essential Duties & Responsibilities:

  • Review status of delinquent accounts (0 days and above) and initiate appropriate collection action by contacting each account according to due date.
  • Send legal, repossession, deficiency and demand letters.
  • Make at least 30-50 Collection calls a day depending on how busy.
  • Research member disputes.
  • Process speed and ECM payments.
  • Prepare files and assign vehicles for repossession.
  • Work with consumer credit card counseling on member loans.
  • Conduct skip tracing.
  • Review credit bureaus timely to decide necessary course of action.
  • Recommend appropriate loans for charge-off.
  • Work closely with the Visa, Bankruptcy and the Recovery areas of the Department.
  • Collect information for ACH, Periodic payments and Payroll Deduction.


Job Requirements:

  • 1+ Years of related experience
  • Knowledge of Microsoft a plus
  • Every other Sat (1/2 day of work); 40 hr weeks; Onsite in Doral