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Field Engineer

2 months ago


Melbourne, United States SDI Element Logic Full time

Be yourself, in your element.

At Element Logic, our people are our greatest resource. We believe individuals should be in their element and we recognize, celebrate, and nurture the strength of diversity. We offer equal opportunities and welcome applicants regardless of age, race, ethnicity, gender identity and expression, sexual orientation, language, national origin, mental and physical abilities, religious and political affiliations, stage of life, or family circumstances. We desire a work environment where people flourish with their unique abilities, perspectives, and life experiences.



More about us

Since 1985, Element Logic® has been optimizing warehouse performance. We are the world’s first, and largest AutoStore® partner. In 2022 Element Logic acquired SDI, making us one of the largest system integrators in the world. Our industry is experiencing continued double digital growth towards 2025. Growth is driven by strong underlying fundamentals as performance requirements and cost increasingly put manual operations under pressure, while demand for e-commerce continues to increase exponentially.


Element Logic continues to grow, and we therefore need more skilled and committed people on our journey. If you want to work in a company with high competence, with the vision to make our customers' warehouses the most efficient in the world, this is the place to be The company operates in an industry driven by the e-commerce trends and the ever-increasing need for automation and is extremely well positioned for the future.



What does Element Logic offer?

* Innovative and creative workplace in a growing company.

* Good work-life balance with a strong focus on mental health.

* Flexibility through a hybrid way of working for all roles that can be performed remotely.

* Individual competence development plans.

* Focus on sustainability by promoting an inclusive environment.

* Possibility of relocation for our internal employees to different countries worldwide through our Global Mobility program.

* Market-based salaries and benefits include: Medical Insurance, Vision, Dental, 401K

* Modern office facilities.

* SDI Element Logic US is Great Place to Work certified, and we strive to have a close collaboration environment with our "One Team One Dream" mentality.


We are looking for brave, passionate, reliable people to join our company as Field Engineer. You will be performing:


Main Objective

Installs, configures, troubleshoots, and maintains SDI EL systems.


Role and Responsibilities

These responsibilities include but are not limited to:

  • Evaluate sites for the installation of equipment.
  • Identifies, analyzes, and repairs systems failures.
  • Install new components or parts.
  • Develops creative solutions to more unique, chronic, or complex issues.
  • Answers difficult customer questions about systems features, recommends appropriate upgrades.
  • Performs start up testing and customer training on features and general maintenance of the systems.
  • Install and connect applicable cables.
  • Install applicable equipment (with racks if needed);
  • Troubleshoot network connectivity issues.
  • Coordinate pick-up and delivery of equipment.
  • May mentor less experienced engineers and verify work.


Winning Behaviors, competencies, skills:

  • Good communicator,
  • Be poised under pressure, and be able to work directly with end customers
  • Teamworking skills
  • Relevant technical expertise (for example in test, design, development and operations)
  • Good IT and analytical skills.
  • The ability to cope with shift work and unsocial hours, which are often required where equipment is in 24-hour operation
  • Works autonomously


Requirements:

  • Years of relevant experience: 2 or more years of related experience.
  • Education: degree in electrical, mechatronics, mechanical or similar field.
  • Technical knowledge with Low Voltage (mandatory) and High Voltage (Desired, but not mandatory).
  • 80% travel, implementing, testing, and debugging their design solution. Occasionally travel to South America or Canada
  • Must be familiar with and able to use AutoCad
  • Must have good knowledge of PCs and Windows operating system.
  • Valid Passport
  • Valid driver’s license


Physical Demands

Must be able to lift/carry up to 51 lbs.

Comfortable with heights i.e., ladders, high mezzanines, scissor lifts.

Tolerance to perform the job in high temperature i.e., second floor mezzanine in an un-air-condition warehouse.

Ability to wear Personal Protective Equipment (PPE) (Eye and Face Protection, Respirator)