Patient Care Coordinator
3 days ago
Patient Care Coordinator Job Description:
We are looking for a passionate, highly-motivated, and energetic patient care coordinator that emphasizes client satisfaction, experience, and retention. The patient care coordinator will be a crucial member of the team and will be responsible for: delighting guests with exceptional customer service and care, answering phone calls from potential and existing patients, scheduling appointments, checking patients in and out with accuracy and enthusiasm, ensuring efficient patient flow throughout the clinic, and educating guests about products, services, and our membership program. This position is critical for achieving patient satisfaction and retention, word of mouth referrals, and will have a significant impact on the success of the practice.
Primary Responsibilities and Requirements:
- Previous experience in customer service or medical office administration preferred
- Strong communication and organizational skills
- Ability to work in a fast-paced, high-volume environment
- Knowledge of medical spa services, treatments, and products preferred
- Existing knowledge of, or willingness to learn to use Zenoti EMR platform
- Greet patients in a professional and friendly manner, ensuring a memorable and positive patient experience from arrival to departure
- Answer phones and schedule appointments with friendliness, accuracy and enthusiasm
- Act as a liaison between patients and medical staff, addressing patient needs and concerns and communicating them to the appropriate medical staff member
- Master knowledge of service and retail product offering in order to be a trusted resource for patients
- Assist with social media marketing, events, and lead generation activities
- Promote services and products to guests in order to accomplish team sales goals
- Promote membership conversion by educating clients to benefits of ImageLab membership and consistently reinforce membership benefits to current members
- Maintain a clean and organized reception area, ensuring that all necessary supplies and equipment are available and properly stocked
Benefits:
- Competitive compensation and discretionary bonus depending on individual and team performance, client satisfaction / customer service, and meeting of sales targets
- Complimentary and discounted services and products
- Health insurance, dental, vision
- 2 weeks paid vacation
- Career advancement opportunities
Job Type: Full-time
Salary: $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
-
Patient Care Coordinator
3 weeks ago
Chicago, United States ENT Partners Full timePatient Care Coordinator Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States ENT Partners Full timeOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to...
-
Patient Care Coordinator
4 weeks ago
Chicago, United States Chicago ENT Full timeJob DescriptionJob DescriptionPatient Care CoordinatorOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating...
-
Patient Care Coordinator
4 weeks ago
Chicago, United States Chicago ENT Full timeJob DescriptionJob DescriptionPatient Care CoordinatorOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States ENT Partners Full timePatient Care Coordinator Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States Chicago ENT Full timeJob DescriptionJob DescriptionPatient Care CoordinatorOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States ENT Partners Full timeOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to...
-
Patient Care Coordinator
4 weeks ago
Chicago, United States Chicago ENT Full timeJob DescriptionJob DescriptionOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and...
-
Patient Care Coordinator
4 weeks ago
Chicago, United States Chicago ENT Full timeJob DescriptionJob DescriptionOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States Chicago Northside MRI Full time**Summary** We are seeking a Patient Care Coordinator who will be responsible for interacting with patients on the phone to schedule MRI’s and other exams. Additional responsibilities include: interacting with referring physician offices over the phone to coordinate patient care, managing patient insurance authorizations, and working closely with office...
-
Patient Care Coordinator
3 days ago
Chicago, United States ImageLab Full time**Patient Care Coordinator Job Description**: We are looking for a passionate, highly-motivated, and energetic patient care coordinator that emphasizes client satisfaction, experience, and retention. The patient care coordinator will be a crucial member of the team and will be responsible for: delighting guests with exceptional customer service and care,...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States Clarity Clinic Full timeClarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. Our staff of Psychiatrists, Advanced Practice...
-
Patient Care Coordinator
2 days ago
Chicago, United States Image Lab LLC Full timePatient Care Coordinator Job Description:We are looking for a passionate, highly-motivated, and energetic patient care coordinator that emphasizes client satisfaction, experience, and retention. The patient care coordinator will be a crucial member of the team and will be responsible for: delighting guests with exceptional customer service and care,...
-
Patient Care Coordinator
3 days ago
Chicago, United States Image Lab LLC Full timePatient Care Coordinator Job Description: We are looking for a passionate, highly-motivated, and energetic patient care coordinator that emphasizes client satisfaction, experience, and retention. The patient care coordinator will be a crucial member of the team and will be responsible for: delighting guests with exceptional customer service and care,...
-
Patient Care Coordinator
5 days ago
Chicago, United States ImageLab Full timePatient Care Coordinator Job Description:We are looking for a passionate, highly-motivated, and energetic patient care coordinator that emphasizes client satisfaction, experience, and retention. The patient care coordinator will be a crucial member of the team and will be responsible for: delighting guests with exceptional customer service and care,...
-
Patient Care Coordinator
1 week ago
Chicago, United States Clarity Clinic Full timeClarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. Our staff of Psychiatrists, Advanced Practice...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States Mission Veterinary Partners Full timeOverview Metropolitan Veterinary Center has an opportunity for a Patient Care Coordinator (PCC) to join our team! Location: 1556 S. Michigan, Ste. 100, Chicago, IL 60605 Shift Details: This is a full time position (30+ hours/week) Pay Range: $16.00 - $17.00/hour (based on expereience) What We Are Looking For: Our Patient Care Coordinator is the liaison...
-
Patient Care Coordinator
1 week ago
Chicago, Illinois, United States Clarity Clinic Full timeClarity Clinic is an interdisciplinary group private practice of Psychiatrists, Psychiatric Advanced Practice Providers (PAs, NPs), Psychologists, and Therapists. Our mission is to thoughtfully guide the whole person on their journey to find clarity and mental wellness by providing exceptional holistic care. Our staff of Psychiatrists, Advanced Practice...
-
Patient Care Coordinator
3 weeks ago
Chicago, United States Metropolitan Veterinary Center Full timeOverview: **Metropolitan Veterinary Center **has an opportunity for a **Patient Care Coordinator (PCC)** to join our team! **Location**: 1556 S. Michigan, Ste. 100, Chicago, IL 60605 **Shift Details**:This is a full time position (30+ hours/week) **Pay Range**:$16.00 - $17.00/hour _(based on expereience)_ **What We Offer**: A dynamic and supportive team...
-
Patient Care Coordinator
2 weeks ago
Chicago, United States Manus Dental, Hyde Park Full timeManus Dental, Hyde Park is a leading dental practice committed to delivering high-quality dental care to our patients. We pride ourselves on our exceptional team of professionals dedicated to creating a comfortable and friendly environment for our patients. We are currently seeking a patient care coordinator to join our team and contribute to the continued...
