Patient Care Coordinator
4 days ago
Our friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and eligibility/schedule review to ensure a smooth flow for our providers' schedules. This role is full-time. Occasional travel to Skokie, Lakeview, Halsted, and Peterson practices is required.
This role will report to the Scheduling Lead.
PRIMARY RESPONSIBILITIES of the PATIENT CARE COORDINATOR
- Register and schedule patients for a range of ENT, Sleep, Imaging, Cosmetic, Allergy, Audiology, Oral Appliance, and Post-Operative appointments.
- Ensure appropriate and accurate data entry of patient information.
- Ensure insurance verification accuracy through EMR system and/or directly with the patients' insurance.
- Ensure copies of insurance, photo ID, outside medical records, and any required referrals are entered into the EMR system.
- Courteously collect outstanding balances and copayments in advance of patient appointments.
- Promptly respond to patient and provider inquiries via telephone, web, SMS, and EHR systems.
- Provide knowledgeable responses to patients, patient family members, providers and Chicago ENT team members in a courteous and professional manner.
- Assist with group administrative tasks including:
o Verifying virtually scheduled appointments via ZocDoc, Healow, and PerfectServe
o Monitoring tasks assigned internally to "User, Scheduler" and "User, Front Desk" as assigned by the Scheduling Lead
o Responding to voicemail messages and Glacial inquiries
o Reviewing provider schedules for accuracy and rescheduling as needed
o Monitoring the general email box
o Registering patients referred to the practice
o Patient care coordination including outreach to patients, primary care providers, and/or other specialist offices
- Other duties as individually assigned
- High school diploma or equivalent required
- Ability to work within an EMR database and navigate through a Windows environment required
- Must be able to type a minimum of 30 words per minute with 90% or greater accuracy
- 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist
- Experience working in a Sleep or ENT Specialist Office
- A valid driver's license is preferred.
SUPERVISORY RESPONSIBILITY of the PATIENT CARE COORDINATOR
This position has no supervisory responsibility.
CERTIFICATES, LICENSES, REGISTRATIONS of the PATIENT CARE COORDINATOR
All employees are required to provide proof of vaccination or exemption.
WAGE of the PATIENT CARE COORDINATOR
$18-22.00 + Travel Reimbursement
ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
Skills & Requirements Qualifications
-
Patient Care Coordinator
4 days ago
Skokie, United States Chicago ENT Full timeJob DescriptionJob DescriptionPatient Care CoordinatorOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating...
-
Patient Care Coordinator- Part-time
4 days ago
Skokie, United States Chicago ENT Full timeJob DescriptionJob DescriptionOur friendly and skilled Patient Care Coordinators are key members of our care team. They welcome our patients, coordinate check in/out, and ensure all follow-up care is scheduled before patients exit our office. They also assist with administrative tasks including routing correspondence, coordinating patient documentation, and...
-
Nurse Practitioner Care Coordinator
3 days ago
Skokie, Illinois, United States Optum Full timeAbout the PositionWe are looking for a seasoned Nurse Practitioner to collaborate with our HouseCalls team in Illinois. As a Nurse Practitioner Care Coordinator, you will play a pivotal role in delivering high-quality patient care in home settings.ResponsibilitiesDeliver annual clinical assessments to patients in their homes, focusing on risk identification...
-
Facilities Operations Coordinator
1 day ago
Skokie, Illinois, United States Eden Senior Care Full timeRole OverviewAt Eden Senior Care, we foster a supportive and collaborative environment where our team members can thrive. We're committed to providing exceptional care for our residents by ensuring the highest standards of safety and maintenance in our communities.This role offers an exciting opportunity to join our facilities management team, working...
-
Patient Access Representative
22 hours ago
Skokie, Illinois, United States ENT Partners Full timeJob Summary:ENT Partners is seeking a skilled Patient Care Coordinator to join our team.The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.Primary Responsibilities:Register and schedule patients for various appointmentsEnsure accurate data entry of patient...
-
Dental Treatment Coordinator
7 days ago
Skokie, Illinois, United States Webster Dental Management Full timeAbout the RoleWe are seeking a skilled and compassionate Dental Treatment Coordinator to join our team at Webster Dental Management. In this role, you will play a critical part in ensuring that patients receive excellent care and have a positive experience. Key ResponsibilitiesMaintain accurate records of patient information, including medical history,...
-
PRN Addictions Treatment Coordinator
7 days ago
Skokie, Illinois, United States Rogers Behavioral Health Full timeAbout the Role:The PRN Addictions Treatment Coordinator plays a critical role in ensuring that patients receive comprehensive care and support throughout their treatment journey. This involves working closely with treatment team members to assess patient needs, develop and implement care plans, and coordinate community resources.Key Responsibilities:Conduct...
-
Clinical Care Coordinator
1 day ago
Skokie, Illinois, United States Chicago ENT Full timeCompany Overview:Chicago ENT is a comprehensive ENT care setting seeking experienced medical assistants to partner with our providers in delivering prompt, accurate, and compassionate patient care.Job Summary:We are looking for a skilled Medical Assistant to join our team. The ideal candidate will have experience in an ambulatory care setting, be able to...
-
Billing Office Coordinator
2 days ago
Skokie, Illinois, United States Webster Dental Management Full timeJob SummaryWebster Dental Management is seeking a highly motivated and organized Billing Coordinator to join our team.In this role, you will be responsible for ensuring smooth financial operations, maintaining accurate records, and providing exceptional patient care.Key qualifications include a Bachelor of Science in Accounting or Business, dental office...
-
"Urgent Hiring for Home Care Supervisor
4 days ago
Skokie, United States Care Assist Inc. Full time Home Care Supervisors oversee services provided to individuals in their own homes and communities, who need assistance caring for themselves as a result of old age, sickness, disability and/or other inflictions. Home care may include assistance with the activities of daily living, housecleaning, laundry, meal preparation, transportation, companionship...
-
Physical Therapist
7 days ago
Skokie, Illinois, United States Athletico Physical Therapy Full timeAthletico Physical Therapy is committed to empowering people, inspiring hope, and transforming lives through exceptional, progressive, and cost-effective care. As a Physical Therapist at Athletico, you will play a vital role in enhancing patients' health and quality of life.Company OverviewAthletico's mission is to provide patient-centered care that...
-
Oral Health Care Associate
7 days ago
Skokie, Illinois, United States Webster Dental Management Full timeJob OverviewWe are looking for a highly organized and detail-oriented Treatment Coordinator to join our dental practice at Webster Dental Management. As a key member of our team, you will be responsible for coordinating patient care, communicating with dentists and staff, and managing treatment plans. Main ResponsibilitiesManage patient records, including...
-
Patient Wellness Professional
6 days ago
Skokie, Illinois, United States DentalWorks Full time**Company Overview:**DentalWorks is a forward-thinking dental healthcare provider dedicated to staying ahead of the curve when it comes to innovative practices and technologies. We are committed to creating a positive work environment that encourages creativity, innovation, and continuous improvement.">We foster a collaborative culture where our colleagues...
-
Home Health Care Professional
3 days ago
Skokie, Illinois, United States UnitedHealth Group Full timePersonalized Patient CareAs a Nurse Practitioner on our HouseCalls team, you will have the opportunity to provide personalized patient care in the comfort of patients' own homes. Our goal is to create a seamless health journey for patients across the care continuum.In this role, you will conduct in-home assessments, perform screenings, and communicate...
-
Vision Care Specialist
6 days ago
Skokie, Illinois, United States EssilorLuxottica Full timeCompany OverviewLensCrafters is part of Luxottica, a global leader in the eyewear industry. With over 35 years of experience, we have established ourselves as a trusted provider of high-quality eyewear and vision care solutions.Key ResponsibilitiesAs a Sales Associate, your primary duties will include:Providing exceptional customer service and ensuring a...
-
Primary Care Provider Opportunity
22 hours ago
Skokie, Illinois, United States Optum Full timeAbout OptumCare Housecalls:We are seeking a skilled Nurse Practitioner to join our team in providing high-quality, patient-centered care in the comfort of their homes. As a member of our integrated medical team, you will play a critical role in identifying and addressing health risks for our most vulnerable patient populations.Job Overview:This is an...
-
ABA Treatment Coordinator
5 hours ago
Skokie, Illinois, United States Spectrum Billing Solutions Full timeABA Treatment Coordinators play a critical role in ensuring the smooth operation of healthcare services. At Spectrum Billing Solutions, we offer industry-leading revenue cycle management services to healthcare providers, leveraging our expertise to optimize revenue streams and enhance operational efficiency.We seek a highly motivated and detail-oriented...
-
Skokie, Illinois, United States NorthShore PC Service Full timeCompany OverviewEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality care. Our team aims to deliver transformative patient experiences and expert care across multiple locations.
-
Clinical Care Specialist
3 hours ago
Skokie, Illinois, United States Optum Full timeJob Title:Ambulatory Care Nurse Practitioner - HouseCallsAbout Optum Home & Community Care:We are creating a new approach to healthcare, integrating industry-leading solutions to build an integrated care model that addresses patients' physical, mental, and social needs.Role Overview:As a team member of our HouseCalls product, we provide annual clinical...
-
Mental Health Care Coordinator
7 days ago
Skokie, Illinois, United States Rogers Behavioral Health Full timeRequirements and QualificationsTo be successful in this role, you should have:A bachelor's degree in human services or equivalent, or a minimum of five years of relevant experience in case management/mental health field.State-appropriate substance use credential required or obtained within 90 days of hire.Minimum of two years' work experience serving persons...