Desktop Support Specialist

1 week ago

Detroit, United States Solugenix Full time

Desktop Support Specialist $22/hr - $24/hr

Detroit, MI

Contract to possible hire

Job ID 2024-9619


Solugenix is assisting a client in their search for a Desktop Support Specialist. This is a contract to possible hire opportunity based out of Detroit, MI.


Qualifications:

  • Requires 3+ years of related work experience.
  • Sound knowledge of imaging tools (SCCM, MDT).
  • Sound knowledge of data backup and recovery tools.
  • Installing, upgrading, and migrating to Windows 7/10.
  • Deploying Windows 7/10 in large enterprises.
  • Configuring hardware and applications.
  • Configuring network connectivity.
  • Configuring backup and recovery options.


Certification:

  • A+ Certification is a huge plus.


Responsibilities:

  • Provide onsite support to users with operational and technical support.
  • Resolve incidents and problems associated with end user equipment.
  • Support uses connecting or attempting to connect to the corporate network and assists in the coordination and completion of accessing LAN, print, and file service.
  • Provide repair and maintenance for mobile devices.
  • Install, upgrade, and repair equipment (desktops, laptops, monitors, and associated peripherals).
  • Provide software break/fix services and replacement of non-warranty assets for end users.
  • Provide network printers and scanner network connectivity, including providing network support for device configuration, IP address, and direct TCP/IP output.
  • Configure and support end-users on mobile computing platforms.
  • Deskside support services as required.


About the Client:

Our client is a nationwide IT Service provider for many fortune 500 companies.


About Solugenix:

Solugenix is an information technology services company known for its deep experience and knowledge in providing comprehensive technology services, solutions, and talent support for companies around the world. The company offers a variety of cutting edge and talent support solutions to promote growth and cutting-edge advancement to our esteemed clients and candidates. We provide these talent support solutions on a contract, contract-to-hire, and direct hire basis. We also have additional resources from our staffing partners to ensure the right match and expertise for the best result.

For over 50 years, global and local brands have trusted Solugenix as an added resource and partner in taking steps to ensure their immediate and future success. In addition to generating ground-breaking, industry-defining solutions, Solugenix has been delivering the talent and support needed to make it happen. We are dedicated to partnering with clients and candidates whose core values also foster a culture of professionalism, teamwork, and integrity.

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