Field support lead

1 week ago

Milpitas, United States Net2Source (N2S) Full time

Role: Field support lead (GxP, MES, ITIL, Lead, Pharma manufacturing)Location: Milpitas, CA (Onsite)Term: ContractExp Level: 8+ yrsResponsibilities:Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance Meetings.Assist network support and infrastructure teams with troubleshooting and projects.Support Client SPOC with Reliability Calls for high-priority tickets (P1/P2) investigation and resolution.Aid local hardware support team with printers and shop floor peripherals.Coordinate application support incidents in the manufacturing plant.Act as a SPOC for BUIT (Business Team) Local support and external vendors.Resolve connection issues with weighing scales, including MOXA replacements and network components.Collaborate with MLL Workstation engineering WESS team to resolve OS and workstation build issues.Test network connectivity changes, including wireless and patching.Coordinate client application installations and ensure proper functioning.Liaise with equipment vendors for repair and maintenance.Provide initial troubleshooting for application issues and coordinate/escalate to resolution.Support IQOQ testing and technical change control activitiesQualifications/Skills:Minimum 5 years of experience in Site IT support and incident management.Proficient in ITIL process and Service Asset Management.GxP knowledge strongly desired.Knowledgeable in network infrastructureAbility to work independently and provide off-hours support.Strong multitasking and coordination skills.Preferred additional Skills:Pharma manufacturing experience, with IT Infra knowledge.MES knowledge is an added advantage.Cross Team/Dept Coordination.Familiarity with general Project Management principlesKnowledge of multiple Operating Systems DBs.Skills: Mandatory Skills : Shopfloor Field Support

  • Field Support Lead

    2 weeks ago

    Milpitas, CA, United States E-Solutions Full time

    About the client: Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, our client brings extensive domain and technology...

  • Field support lead with GxP, MES, ITIL

    3 hours ago

    Milpitas, California, United States Smart IT Frame LLC Full time

    Hello Professionals,We are looking for aField support leadfor a contract role atMilpitas, CA. Please find the below job description and apply for the job if you are interested.AtSmart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles,...

  • Field support lead

    2 weeks ago

    Milpitas, United States Net2Source (N2S) Full time

    Role: Field support lead (GxP, MES, ITIL, Lead, Pharma manufacturing)Location: Milpitas, CA (Onsite)Term: ContractExp Level: 8+ yrsResponsibilities:Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance Meetings.Assist network support and infrastructure teams with troubleshooting and...

  • Field support lead

    1 day ago

    Milpitas, CA, United States Futran Tech Solutions Pvt. Ltd. Full time

    Location: Milpitas, CARequirement: Onsite support Responsibilities: • Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance Meetings. • Assist network support and infrastructure teams with troubleshooting and projects. • Support Client SPOC with Reliability Calls for high-priority...

  • Field support lead

    1 week ago

    Milpitas, CA, United States Net2Source (N2S) Full time

    Role: Field support lead (GxP, MES, ITIL, Lead, Pharma manufacturing) Location: Milpitas, CA (Onsite) Term: Contract Exp Level: 8+ yrs Responsibilities: Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance Meetings. Assist network support and infrastructure teams with troubleshooting...

  • Desktop Support Lead

    1 week ago

    Milpitas, United States Smart IT Frame LLC Full time

    Job Title: Desktop Support Lead - GxP and MES experienceLocation: Milpitas, CA (Onsite)Employment Type: ContractAbout Smart IT Frame:At Smart IT Frame, we connect top talent with leading organizations across the USA. With over a decade of staffing excellence, we specialize in IT, healthcare, and professional roles, empowering both clients and candidates to...

  • Field Support Engineer

    2 weeks ago

    Milpitas, California, United States LTIMindtree Full time $80,000 - $120,000 per year

    Location: Milpitas, CARequirement:Onsite supportResponsibilities:· Serve as primary IT Point of Contact for expedited support and participate in Rapid Response Team triage and Daily Performance Meetings.· Assist network support and infrastructure teams with troubleshooting and projects.· Support Client SPOC with Reliability Calls for high-priority tickets...

  • Field Deployment Manager

    4 weeks ago

    Milpitas, United States UnitX Full time

    Field Deployment ManagerUnitX is building the world's best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 500+ mission-critical systems across 96 of the world's leading manufacturers' production lines. Every year, $2.8B dollar worth of...

  • Field Application Engineer

    3 weeks ago

    Milpitas, United States UnitX Full time

    Job Title Field Application Engineer About Us UnitX is building the world’s best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 900+ mission-critical systems across 170+ of the world's leading manufacturers' production lines. Every...

  • Field Application Engineer

    2 weeks ago

    Milpitas, United States UnitX Full time

    Job Title Field Application Engineer About Us UnitX is building the worlds best robotics product to accelerate human productivity in manufacturing. UnitX is a fast-moving startup with a team from Stanford and Google. Since inception, UnitX has shipped 900+ mission-critical systems across 170+ of the world's leading manufacturers' production lines. Every...