Used Car Sales Manager

6 hours ago

Port Angeles, United States Ruddell Auto Full time

Company Description

Ruddell Auto is located in Port Angeles, WA, and specializes in new Chevrolet and GMC vehicles, as well as all makes & models of used vehicles. The company is committed to providing the best service and value to customers, with a focus on excellence driven by people and core values of respect, integrity, honesty, and loyalty.


Role Description

This is a full-time on-site role for a Used Car Sales Manager at Ruddell Auto. The Sales Manager will be responsible for overseeing pre-owned vehicle sales, managing sales processes, ensuring customer satisfaction, and providing exceptional customer service.


Ideal candidates:

  • Previous Used Car Management experience required
  • Develops, implements, and monitors a follow-up system for used-vehicle purchasers and processing.
  • Maintains vehicle inventory. Monitors customers’ likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock.
  • Use appraisal tools, such as V-Auto, to determine appropriate vehicle pricing.
  • Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations, in a time sensitive manner to prevent unit value losses.
  • Tracks results of auction purchases and compares gross profits of auction vehicles with those of trade-ins.
  • Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units.
  • Have a record of performance with a very persuasive, empathetic selling style
  • Are self-motivated and competitive with a strong drive to get things done; “go-getter” attitude
  • Have some Internet/social networking , and marketing experience
  • Must be a able to work comfortably in a team environment
  • Have understanding of and ability to coach and counsel employees and help them to grow into top salespeople
  • Have understanding of and ability to compliment, reward and give positive reinforcement
  • Are enthusiastic and goal oriented and a Professional appearance and excellent communication skills
  • Have strong product knowledge
  • Clear understanding of dealership financials and the ability to use them to the company's benefit
  • General Motors dealership Experience Preferred
  • Have advanced computer skills including Word, Outlook and Excel; Autosoft, Dealer Socket and Dealer Track is preferred
  • Are conscientious with a concern for accuracy and attention to details
  • Must be able to pass a background check, drug screen and have a clean DMV
  • Work directly with customers to develop enriching relationships that improve client happiness and fuel the sales process
  • Establish trust among customers to establish strong network of clientele and prospects
  • Provide training and support to sales staff and assist in closing deals
  • Facilitate regular sales training for continue team growth
  • Demonstrate leadership by setting a clear vision and goals for the sales targeted performance
  • Engage and motivate the team to achieve key goals, performance expectations and standard methodology processes
  • Drive business through a high-level of involvement in day-to-day operations
  • Lead the negotiation process ensuring that customers understand their vehicle purchase options and pricing
  • Partner with other managers to plan and run vehicle inventory
  • Assist in running controllable expense elements for the New and Used Vehicle Departments
  • Inspect and test drive vehicles
  • Appraise trade-ins and buy cars from private parties
  • Coordinate reconditioning, order parts, and get cars ready for sale
  • Take photos, write ads, and post new inventory online
  • Manage the CRM, set appointments, and show cars to customers
  • Help customers get financed with banks
  • Analyze business metrics to resolve shortfalls and implement action plans to elevate performance
  • Attends managers’ meetings, as directed.
  • Maintains professional appearance.
  • Other tasks as assigned.


Ruddell Auto was founded on All-American values with a passion for customer satisfaction. Our success and ability to provide outstanding service due to our most valuable resource: our employees. Since 1941, we have sold over 39,000 vehicles to thousands of customers all over the Northwest. Join a Best-In-Class dealership and apply today.


The Olympic Peninsula of Northwestern Washington State offers great quality of life with excellent schools, health care and dramatic natural beauty. In fact, Port Angeles was rated as one of the Top Ten small towns to live in in America Please email resume and cover letter to be considered for a confidential interview.

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