Program Support Assistant

2 weeks ago


Bethesda, United States YRCI Full time

Job Requirements

  • Experience with automated Human Resources (HR) systems is not required; however, experience using word processing software, spreadsheet applications, and other general administrative technologies is required.
  • Minimum Education HS/GED and 1 year of education from an accredited institution.

Job Description *

  • Answer and direct incoming phone calls; schedule interviews and meetings for Branch Chief.
  • Update Benefits Events Calendar; process incoming mail; fax health insurance elections to health plan carriers.
  • Maintain folders on shared drive, transmit documents to File Room (this is an electronic process).
  • Prepare FEDEX labels for retirement packages and HRS; Director letters for retirees – coordinate with Executive Secretary.
  • Setup WebEx and Zoom for Benefits seminars.
  • Admin support for the team members – supplies, equipment, track mandatory training and deadlines, Workflow Information Tracking System (WITS) requests.
  • Partner with the Administrative Officer (AO) to complete Division internal onboarding and offboarding processes for the Branches.


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