Process Lead
1 month ago
We are seeking a highly skilled and experienced Senior ITSM Process Lead to join our dynamic team. As the Senior ITSM Process Lead, you will be responsible for managing all IT Service Management (ITSM) processes, including Major Incident Management, Incident Management, Change Management, Problem Management, Knowledge Management, and more. You will play a critical role in ensuring the efficiency, effectiveness, and continuous improvement of our ITSM processes to support our organization's IT services and business objectives.
Responsibilities:
- Lead the design, implementation, and optimization of ITSM processes, ensuring alignment with industry best practices, organizational goals, and regulatory requirements.
- Oversee the day-to-day operation of ITSM processes, including incident handling, major incident management, change control, problem resolution, and knowledge management.
- Develop and maintain ITSM policies, procedures, and documentation, ensuring compliance and consistency across the organization.
- Collaborate with cross-functional teams to identify opportunities for process improvement and innovation.
- Act as a subject matter expert and provide guidance and support to stakeholders on ITSM processes and related initiatives.
- Drive the resolution of major incidents and escalations, ensuring timely communication and coordination to minimize impact on business operations.
- Establish and monitor key performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITSM processes, and drive continuous improvement efforts.
- Conduct regular audits and assessments to identify areas for enhancement and ensure adherence to ITSM standards and protocols.
- Lead and mentor a team of ITSM professionals, fostering a culture of collaboration, accountability, and excellence.
- Stay current with industry trends, emerging technologies, and best practices in ITSM, and recommend strategies for adoption and integration.
-
IT Process Engineer
1 month ago
San Antonio, Texas, United States Inherent Technologies Full timeAcquires and applies advanced knowledge of the business and process engineering discipline. Assembles key participants leads guides and facilitates cross functional collaborative teams in business improvement and development initiatives Synthesizes analyses identifies root causes and develops and recommends key work products. Analyzes processes to identify...
-
LEAD ENGINEER
2 weeks ago
San Antonio, United States SWRI Full timeManufacturing Engineer to lead printed circuit board (PCB) fabrication of the Space Systems Division.Manufacture of sophisticated one-of-a kind systems that contribute to the exploration and research of space, advance scientific knowledge and safeguard our nation's security.Fabrication of printed circuit boards in a low-volume, high mix R&D environment to...
-
IT Process Engineer
1 month ago
San Antonio TX, United States Inherent Technologies Full time• Acquires and applies advanced knowledge of the business and process engineering discipline.• Assembles key participants leads guides and facilitates cross functional collaborative teams in business improvement and development initiatives• Synthesizes analyses identifies root causes and develops and recommends key work products.• Analyzes...
-
Lead Supervisor
1 week ago
San Antonio, United States DJE Properties LLC Full timeJob Description Job Description DJE Properties is currently interviewing for a Lead Maintenance Supervisor. We are searching for a candidate to continue their career and join our growing base here in San Antonio. We stress that we are interested only in candidates that are pursuing this as their career. DJE Properties is the new branch of DJE Texas...
-
Pipefitter
1 month ago
San Diego, United States LEAD Staffing Full timeJob DescriptionJob DescriptionLead Staffing is hiring experienced Pipe Fitters for a major international defense contractor for work in the San Diego area.Responsibilities:The pipefitters will be responsible for removing, repairing, targeting, laying out, fabricating and testing marine piping systems such as auxiliary salt water, fire main, potable water,...
-
Oracle Business Process Architect
5 days ago
San Antonio, United States The Baer Group Full time**Federal Project - Applicant must be a United States Citizen with Interim, Secret, or ability to obtain NACI Clearance** Baer is looking for Oracle Business Process Architect for a 12+ month Federal remote project. Title: Oracle Business Process Architect Location: Remote (Must be based in US) Duration: 12+ months - **July 1 Target Start Date** Rate:...
-
Process Improvement Manager
4 weeks ago
San Antonio, United States Credit Human Full timeWe are seeking a Process Improvement Manager for the Financial Health Centers Department. This role serves as a change agent and a cross divisional stakeholder liaison. The role is accountable to use Project Management Professional (PMP) methodologies and Adaptive Leadership principles to proactively execute work and negotiate on behalf of the FHC Division...
-
Team Lead
2 weeks ago
San Antonio, United States Melrose Family Fashions - United Fashion of Texas, LLC Full timeThis position is responsible for providing supervision to individuals, along with the processes, in the assigned department. Duties in this position include the following:Responsible for the performance of department employees. Ability to communicate Team Lead, Lead, Retail, Business Services
-
RM - Transaction Processing Analyst (Contractor)
2 weeks ago
San Antonio, United States eTeam Full timeDescription Assist with managing and processing client contract staff augmentation Flow downs (Exhibit C) requests for the Cx Team. Assistance includes but is not limited to: Obtain required flow downs from Contract Management, Legal, The GLN. Process Exhibit C requirements and obtain signatures to finalize document. File documents into secured share point...
-
San Antonio, United States eTeam Full timeDescription Assist with managing and processing client contract staff augmentation Flow downs (Exhibit C) requests for the Cx Team. Assistance includes but is not limited to: Obtain required flow downs from Contract Management, Legal, The GLN. Process Exhibit C requirements and obtain signatures to finalize document. File documents into secured share point...
-
AWS DevOps Lead
2 weeks ago
San Antonio, United States Deloitte Global Services Limited Full timeDeloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.Work you'll do Provide secure infrastructure automation in a global multi-geography cloud environment, and contribute to the team's 24/7...
-
Lead DevSecOps Engineer
3 weeks ago
San Antonio, United States TransPecos Banks Full timeJob DescriptionJob Title: Lead DevSecOps Engineer Summary: We are seeking a dynamic and experienced Lead DevSecOps Engineer to lead our efforts in integrating security practices seamlessly into our DevOps and Platform Engineering processes. As a key member of our engineering team, you will spearhead our platform engineering efforts, focusing on the...
-
LEAD ENGINEER
3 weeks ago
San Antonio, United States Southwest Research Institute Full timeWho We Are:A team of engineers and technicians in SwRI's Space Sector who facilitate space science research through the fabrication and inspection of electronic printed circuit boards for spacecraft instrumentation, avionics, and electronics.Objectives of this Role: Manufacturing Engineer to lead...
-
Lead DevSecOps Engineer
7 days ago
San Antonio, United States TransPecos Banks Full timeJob DescriptionJob DescriptionJob DescriptionJob Title: Lead DevSecOps Engineer Summary:We are seeking a dynamic and experienced Lead DevSecOps Engineer to lead our efforts in integrating security practices seamlessly into our DevOps and Platform Engineering processes. As a key member of our engineering team, you will spearhead our platform engineering...
-
Lead DevSecOps Engineer
4 weeks ago
San Antonio, United States TransPecos Banks Full timeJob DescriptionJob DescriptionJob DescriptionJob Title: Lead DevSecOps Engineer Summary:We are seeking a dynamic and experienced Lead DevSecOps Engineer to lead our efforts in integrating security practices seamlessly into our DevOps and Platform Engineering processes. As a key member of our engineering team, you will spearhead our platform engineering...
-
Java Tech Lead
19 hours ago
San Antonio, United States Saxon Global Full timeJob Title - Technical Lead Location - San Antonio, TX (Onsite) Hire Type - Full Time Primary Technology/skills:JavaSpring MVC, Maven , Spring BootApache CXF, Microservices, REST APIJIRA, Git/BitbucketDocker, KubernetesOracle/PostgreSQL Specific Skills: Developing applications that demand high availability and concurrencyTroubleshooting live systemsAbility to...
-
Collections Functional Lead role
1 week ago
San Antonio, United States Elite Mente LLC Full timeJob DescriptionJob DescriptionPosition: Collections Functional Lead roleLocation: RemoteDuration:- 12+ Months Work Authorization: AllContract Type: C2C Should have 15-20 Years Exp.Required Skills:Leverage Finance expertise, as well as SAP techno-functional skills and experience and industry knowledge to identify complex client issues and build long-term...
-
Clinic Lead
2 weeks ago
San Antonio, United States Urology San Antonio Full timeJOB SUMMARY The Clinic Leader provides direct hands-on leadership to front and back office staff and coordinates and plans for efficient operational processes and quality patient healthcare services at Urology San Antonio. Oversees all clinic operations aspects and maintains standardized processes and procedures. Responsible for communicating effectively...
-
Java Tech Lead
5 days ago
San Antonio, United States Saxon Global Full timeJob Title - Technical Lead Location - San Antonio, TX (Onsite) Hire Type - Full Time Primary Technology/skills: Java Spring MVC, Maven , Spring Boot Apache CXF, Microservices, REST API JIRA, Git/Bitbucket Docker, Kubernetes Oracle/PostgreSQL Specific Skills: Developing applications that demand high availability and concurrency ...
-
Lead Cloud Engineer
2 weeks ago
San Antonio, United States TransPecos Banks Full timeJob DescriptionJob Title: Lead DevOps/Cloud Engineer Summary: We are seeking a highly skilled and motivated Lead DevOps Engineer to join our dynamic team and to spearhead our DevOps initiatives and drive efficiency, scalability, and reliability across our software development lifecycle. As a key member of our engineering team, you will be responsible for...