Solutions Analyst
1 month ago
This position involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.
Directly responsible for interacting with business units and other Systems area personnel to document requirements and solution specs as necessary to design, develop and complete IT solutions within an Agile environment that effectively support the Tampa Operations
Performs solution analysis during technical discovery, solution design, development and implementation as necessary to develop solutions to support our business.
Partners with functional groups within the organization to clarify and document functional and non-functional business requirements, use cases, business rules.
Partners with solution architects and business stakeholders to ensure solutions are aligned with business needs and IT strategy
Understands overall technical direction and communicates this direction to the business to ensure consistent and common application of technology solutions
Ensures clear and complete project requirements to deliver continuous business value
May provide ongoing support throughout the pilot phase of the initiative
Builds partnerships with the business and technical representatives to create a team atmosphere while in problem solving activities
Conducts structured interviews with various business and technical representatives to elicit and document information relating to a specific business situation
Creates workflow diagrams that reflect current and future state and performs gap analyses between current and future state
Negotiates with business partners to identify phased approaches to attaining the desired future state, balancing pros, and costs.
Works with team and architects to identify alternative technical approaches, balancing pros, cons and costs
Documents findings, formulates alternatives, and finalizes recommendations
Perform other assignments to comply with business strategies and initiatives
Participates with the team to define test cases and support testing.
Develops presentations to business and technical partners to communicate/sell findings and recommendations
Uses knowledge and experience to mentor team members. Assist in cross-training team members in system intricacies and improving team members’ technical skills.
Required Skills:
Strong leadership, communication, listening and influencing skills
Ability to build trust and credibility
Adaptability and flexibility
Strategic thinking
Proven Change Agent
Ability to network across all levels
Required Qualifications:
At least eight years applicable business/solution analysis experience
Possesses PC desktop software skills (proficient with MS Office Product Suite including Visio.)
Skilled in writing SQL queries
Strong knowledge of RESTful API's
Demonstrates outstanding interpersonal skills with emphasis in pro-active brainstorming and debating dialogues
Experience with interviewing, researching and documenting findings
Requires high energy, positive thinking and an assertive personality that is perceived as professional, open, intelligent and a remarkable contributor to any team
Strong Leader
Knowledge of how technology can enhance the business environment
Agile experience
Analytical Experience supporting web applications and development
Preferred Qualifications:
Knowledge of Life Insurance application
Bachelor’s degree in Computer Science, Business, Engineering or related discipline
Read XML and JSON data models
ACORD
Web Service Oriented Architecture (SOA)
Knowledge of APIs and Orchestrations
Data Mapping
This position involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.
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