Jr Ecommerce Coordinator

Pay: $20-23/hr

Schedule: Mon-Wed onsite, Thurs-Friday remote

Location: Whippany, NJ

Contract to hire salary: $50K

Immediate need

Job Overview:

We are looking for a motivated and detail-oriented Junior eCommerce Coordinator to support the daily operations of our eCommerce platform. This entry-level role is perfect for someone looking to kickstart their career in online retail, digital marketing, and eCommerce management. You will assist in maintaining and optimizing the online store, ensuring smooth operation, and providing excellent customer experience.

Key Responsibilities:

• Assist with the day-to-day operations of the eCommerce website, including product listings, content updates, and inventory management.
• Upload new products, images, descriptions, and specifications in a timely and accurate manner.
• Coordinate with cross-functional teams (marketing, customer service, fulfillment) to ensure proper flow of information and order fulfillment.
• Monitor and track inventory levels and assist with restocking efforts.
• Assist in optimizing product pages for SEO and user experience (UX).
• Support promotional campaigns by setting up discounts, banners, and special offers.
• Process and troubleshoot customer orders, resolving issues related to payments, shipping, and returns.
• Monitor customer reviews, inquiries, and feedback, working to ensure prompt and effective responses.
• Analyze website performance metrics (traffic, sales, conversion rates) and generate reports to identify opportunities for improvement.
• Stay updated on eCommerce trends, best practices, and technology improvements.

Qualifications:

• Basic knowledge of eCommerce platforms (Shopify, WooCommerce, Magento, etc.)
• Strong attention to detail and organizational skills.
• Ability to work collaboratively in a team environment.
• Basic understanding of SEO and digital marketing principles is a plus.
• Comfortable using MS Office (Excel, Word, PowerPoint); knowledge of Google Analytics or similar tools is a plus.
• Strong written and verbal communication skills.
• Self-motivated and eager to learn in a fast-paced environment.
• 1-2 years of work experience in e-commerce or merchandising (internship experience is fine)