Resident Care Coordinator
1 week ago
The RCD establishes and implements standards of resident care throughout assisted living and memory care on a 24-hour basis. This position oversees all direct care aspects, directing and evaluating of direct care personnel providing person centered care within the assisted living and memory care environments.
ESSENTIAL FUNCTIONS:
Maintains staffing in accordance with established policies and state regulations.
Serves as the senior Team Member on site in the absence of the Administrator and Director of Nursing.
Ensures compliance with all federal, state and local regulations.
Conducts Quality Assurance audits as needed.
Oversees staff development programs for all Healthcare Team Members.
Supervises and participates in providing care for residents in AL/MC.
Performs professional nursing services which includes, but is not limited to, resident assessments, recording vital signs, administering medications/treatments, etc.
Keeps timely documentation of written reports and verbal reports.
Makes rounds on a regular basis assessing the health and mental status of each resident during the shift.
Ensures that significant clinical developments of residents are reported to their physicians, the Medical Director, the Executive Director and State (if necessary).
Orders all nursing supplies, office supplies and equipment for AL/MC.
Participates in a new Team Member orientation program, including private duty and agency.
Participates in the coordination of resident care services through departmental Team Member meetings.
Serves “on-call” on weekends and after normal working hours.
Accepts “Manager on Duty” responsibilities as assigned by supervisor.
Participates in and attends all required in-service training and education programs as scheduled.
Other duties as assigned.
Managing patients' electronic records and documents.
Interacting with doctors, patients and family members.
Implementing and overseeing infection control, pharmaceutical regimens and nursing policies & procedures.
Recruitment and retention of licensed and unlicensed nursing staff.
Key contributor to the QAPI process.
Managing and maintaining census growth.
COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:
Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average.
Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of work and to provide the supervisor with actionable, accurate data.
Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and the team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to the supervisor on an ongoing basis.
Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease and professionalism.
Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new things
Teamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.
Professionalism – Ensures service is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.
Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically with integrity; upholds the Company’s Guiding Principles:
People First, Always
We Exist to Serve our Members
We Have a Responsibility to be Full
Physical Demands, Work Environment, and Expected Hours of Work:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position is very active and requires frequent standing, walking, bending, kneeling, stooping and climbing.
This position will be required to lift or carry weight up to 50 lbs. and ability to push up to 250 pounds independently.
The individual must use proper body mechanics to assist residents in their daily living.
This position regularly requires long hours and frequent night and weekend work.
TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Current state licensure as a Registered Nurse or Licensed Practical Nurse.
Certification in CPR, AED and First Aide Certification
Administrative and management experience required.
Two years’ experience in a similar healthcare position preferred.
Five years of assisted living healthcare experience desired.
Remain in good standing with all standards of the Nurse Practice Act.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Ability to read, write, speak and understand English fluently.
Ability to meet or exceed the company’s attendance and punctuality standards.
Ability to use Electronic Records and miscellaneous software and office equipment.
Ability to understand and follow directions as given.
Ability to work with minimal supervision.
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