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Order Management Coordinator

4 months ago

Pequot Lakes, United States Ideal System Solutions, Inc. Full time

Order Support representatives provide essential sales, order and administrative support for the sales team and are responsible for the efficient handling of sales orders, invoices and post-sales support. Order Support representatives improve the productivity of sales representatives by dealing with customer order queries and other support issues. This important position contributes to the quality of customer service and the achievement of sales targets.


Primary job duties include:


Sales order processing

Order purchasing

Vendor AP and credit processing

Order entry, tracking and confirmation

Shipment coordination

Order invoicing

Returns processing

Customer records

Sales team administration (reporting, reconciliation and contract compliance)

General administrative duties (phone, filing, mail and etc.)


Minimum Qualifications:


Proficiency with Microsoft Office Products

2+ years administrative or order processing experience

Detail oriented

Ability to work in a fast-paced office environment

Proficient keyboarding skills

Highly organized, efficient and strong ability to multitask

Excellent communication (verbal and written) skills


Desired Experience:

Administrative support management or team leader

Basic bookkeeping skills (debit and credit memos)

Associates degree, bookkeeping or accounting certificate or similar certification

Experience with Quickbooks