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Product/Project Manager

3 months ago

Seattle, United States Lunous Full time

Teleion is working with Lunous, a Pacific Northwest nonprofit, to fill the position of Product/Program Manager - Data Analytics.


***Hybrid - MUST BE LOCATED IN THE PACIFIC NORTHWEST - Washington or Oregon*** Usual workday will be remote office.


Lunous is a nonprofit in the Pacific Northwest that focuses on systemic factors perpetuating homelessness. We work with nonprofits, housing providers, community leaders, advocacy coalitions, business leaders, and legislators to address barriers to housing access and its effect on those experiencing homelessness.


We are seeking a self-driven Product Manager to lead the team to successfully deliver and maintain a comprehensive housing dashboard including data sets from multiple sources. They will possess a strong entrepreneurial drive, outstanding communication skills, strong leadership skills, and robust planning and organizational skills.


Your approach to work is driven by principles of human-centered design, that is, you begin with direct research involving the people affected, frame the problem or opportunity, generate and prototype solutions, test with users and stakeholders, and refine throughout implementation in a continuous cycle of learning, all while judging progress towards success based on human-experience measurement systems.


You are nimble, adaptive, and embrace ambiguity. You are slow to conclude but while you hold long term strategy in mind, you’re willing to make pragmatic decisions with incomplete information to move forward. You are committed to learning your way forward and demonstrating incremental progress. You possess strong listening skills. Your communication skills enable you to have respectful, healthy conversations with people who hold different ideas and beliefs than you. You are results-focused but pay attention to the process and the way you engage with others.


At Lunous, we’re committed to:

  • Using strategy, measurement, design-thinking, analysis, systems-thinking, and research methods to inspire innovative data-driven responses to and solutions to address the contributing factors of homelessness in the Pacific Northwest.
  • Increasing access to safe, reliable housing in the Pacific Northwest by acting as a catalyst to magnify the positive impact of various organizations and individuals working to reduce homelessness or proactively address contributing factors that result in homelessness.
  • Increasing civic engagement by engaging the key skills and abilities individuals, teams, and organizations have to offer in order to deliver consulting and technical services for organizations working to end homelessness and organizations working to increase housing stability in the Pacific Northwest.
  • Identifying and promoting successful processes, strategies, and solutions to end homelessness that can be sustained and replicated beyond the Pacific Northwest.


Product Manager Responsibilities:

  • Facilitate and manage the development, and maintenance of a dashboard for affordable housing
  • Collaborate with the team to refine design concepts and prioritize features and visualizations for an affordable housing dashboard
  • Ensure compliance with data privacy and security regulations throughout the development process
  • Provide guidance on user experience (UX) design, data visualization best practices, and technical implementation
  • Conduct user testing and feedback sessions to iterate on design and functionality ensuring the usability and effectiveness of the dashboard
  • Establish and maintain effective communication with stakeholders, the team, and the board to provide updates and solicit iterative feedback
  • Define and track measures of success and drive continuous improvement of the dashboard
  • Design and execute a go-to-market strategy, specifically leveraging engagement experiences to socialize the dashboard
  • Provide support to team members throughout the development and socialization process
  • Maintain strategic partnerships with stakeholders of the dashboard work


Product Manager Requirements:

  • Experience in data science and data visualization
  • Some familiarity with how cloud software is used
  • Proven success managing complex projects
  • Experience launching and/or leading a program
  • Experience optimizing program processes
  • Experience defining and executing on strategy
  • Highly ethical behavior
  • Effective communicator
  • Exceptional leadership and interpersonal skills
  • Experience building teams
  • Committed to continuous learning
  • Education or experience in public administration, business, policy, economics, research, or other area relevant to achieving Lunous’ mission


Technical Requirements:

  • Familiarity with SQL, Python and PowerBI would be helpful


Compensation and Benefits

  • $85,000k - $100,000k DOE
  • Matching retirement plan | Paid time off: 18 days annually | Fully paid medical and dental insurance