See more Collapse

Development support Engineer

2 months ago

New York, United States HCLTech – Engineering and R&D Services Full time

For better understanding here is the job description

Role: Development support Engineer

Location: EST Zone (Remote)


Job Description:


Pref skills : Python, SQL, Linux,

Good to have : Dev / User support experience

Required hand on Coding Experience into Python & SQL



Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting client’s internal software application and tooling.

Communicate with co-workers to diagnose problems and resolve problems.

Prioritize a workload to ensure the most critical issues are resolved first and document standard support procedures that co-workers may follow.


Roles and responsibilities


1. Respond to and triage support questions and support requests from Client engineers

2. Follow internally developed support processes and workflows

3. Communicate and escalate issues to the proper engineering teams or owners for resolution as necessary

4. Use Client’s tools to investigate problems and correlate them to release events or code rollouts

5. Extract relevant information from log files and other sources to debug, identify owners or root causes

6. Apply basic debugging techniques and relevant tools to clarify issues and add relevant information for owners

7. Write basic tools and test cases to improve the speed and quality of support

8. Work with technical writers to improve documentation in areas covered by support

9. Produce reports for leadership with data on performance of the program

10. Assist with scaling the program to new areas, onboarding new hires and measuring success

11. Champion user support issues and advocate for user experience and product support

12. Provide insights and suggestions on product development and the product roadmap; contribute to product development

We have other current jobs related to this field that you can find below

  • Director of Housing Support

    2 weeks ago

    New York, United States Neighborhood Initiatives Development Corporation Full time

    Job DescriptionJob DescriptionPosition OverviewThis position will participate in the overall strategic leadership, direction, evaluation, and management of all aspects of NIDC’s Housing Support and Economic Development Department’s current programming, including tenant case assistance, eviction prevention, “soft touch” tenant support services, and...

  • Support Engineer

    3 weeks ago

    New York, United States EdEx - Education Recruitment Full time

    Job Title: Support EngineerLocation: New York City, NY (Remote-Friendly)My client is a dynamic and innovative technology company based in the heart of New York City. We specialize in providing cutting-edge software solutions to a diverse range of clients. Our mission is to empower businesses with technology that drives efficiency and growth. We are a...

  • Support Engineer

    1 month ago

    New York, United States EdEx - Education Recruitment Full time

    Job Title: Support EngineerLocation: New York City, NY (Remote-Friendly)My client is a dynamic and innovative technology company based in the heart of New York City. We specialize in providing cutting-edge software solutions to a diverse range of clients. Our mission is to empower businesses with technology that drives efficiency and growth. We are a...

  • Support Engineer

    3 weeks ago

    New York, United States EdEx - Education Recruitment Full time

    Job Title: Support EngineerLocation: New York City, NY (Remote-Friendly)My client is a dynamic and innovative technology company based in the heart of New York City. We specialize in providing cutting-edge software solutions to a diverse range of clients. Our mission is to empower businesses with technology that drives efficiency and growth. We are a...

  • Support Engineer

    1 month ago

    New York, United States EdEx - Education Recruitment Full time

    Job Title: Support EngineerLocation: New York City, NY (Remote-Friendly)My client is a dynamic and innovative technology company based in the heart of New York City. We specialize in providing cutting-edge software solutions to a diverse range of clients. Our mission is to empower businesses with technology that drives efficiency and growth. We are a...

  • Material Development Engineer

    3 weeks ago

    New York, United States Bryant Bureau Full time

    10th July, 2024Key Functions & Responsibilities of the Material Development Engineer Coordinate engineering efforts in North American production facilities and coordinate all necessary supporting efforts to execute assigned projects within the company. Manage projects, following the defined gate process and defining project scope, identifying necessary...

  • Assistant Engineer Level 1

    2 weeks ago

    New York, United States MTA Construction & Development Full time

    Job DescriptionJob Description Job Posting  This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.JOB TITLE:Assistant Engineer (Level 1)AGENCY:Construction & DevelopmentDEPT/DIV:Various/VariousREPORTS TO:Various ManagersWORK LOCATION:VariousHOURS OF WORK:9:00...

  • Junior Support Engineer

    1 week ago

    New York, United States Brandstetter Carroll Inc Full time

    Job DescriptionJob DescriptionJoin our dynamic team as a Junior Support Engineer and begin your career in a supportive and inventive setting! As a Junior assistance Engineer, you will play an important part in providing excellent technical assistance to our customers while honing your skills and knowledge. Enjoy a variety of advantages that promote your...

  • DevOps Support Engineer

    2 months ago

    New York, United States City of New York Full time

    Company DescriptionJob Description NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER SPECIALIST (SW) OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU ARE A PERMANENT COMPUTER SPECIALIST (SW) OR IN A COMPARABLE TITLE. THE...

  • DevOps Support Engineer

    3 weeks ago

    New York, United States City of New York Full time

    Company DescriptionJob Description NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT COMPUTER SPECIALIST (SW) OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU ARE A PERMANENT COMPUTER SPECIALIST (SW) OR IN A COMPARABLE TITLE. THE...

  • IT Support Engineer

    2 months ago

    New York, United States Atlas Search Full time

    Our client is a leading global investment bank. They are looking for a highly motivated support engineer to join our investment banking technology team for a six-month assignment. The candidate will have a strong technical background with a focus on supporting critical systems and applications used in the investment banking environment. This role requires...

  • Senior Support Engineer

    3 weeks ago

    New York, United States VTS Full time

    We're growing at an incredible pace and are looking for an experienced Senior Support Engineer to join the team in New York. The ideal candidate has a passion for Customer Support as well as meticulous attention to detail. As a Senior Support Engineer on the Engineering Production Support Team, you will be responsible for identifying and resolving complex...

  • Front End Development Engineer

    2 weeks ago

    New York, United States NES Fircroft Remote Work Freelance Full time

    JOB DESCRIPTION: This position leads the development of project conceptual design (FEL 1/FEL 2), justification, alternative analysis, and implementation to improve safety, environmental, reliability, margin, and energy performance, and/or profitability within the Refinery. In addition, this role may support special studies and provide supplemental process...

  • Salesforce Support Engineer

    2 weeks ago

    New York, United States Delta System and Software Inc. Full time

    Job DescriptionJob DescriptionJob Title: Salesforce Support EngineerNo. of Positions: 1Job Requirements: Soft Skills - Automation, Workflows, Sharing & Security, Incident Response, Incident Resolution, Development Tool skills - Salesforce Platform: Lightning Development (LWC/Aura), Salesforce Copado, Azure DevOps

  • Support Operations Engineer

    2 days ago

    New York, New York, United States CoreWeave Full time

    CoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are up to 35 times faster and 80% less...

  • Support Operations Engineer

    1 week ago

    New York, United States CoreWeave Full time

    Job DescriptionJob DescriptionCoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are...

  • Tech Support Engineer

    1 week ago

    New York, United States Michael Page Full time

    Top Technology ClientTechnical Support Engineer About Our Client Versatile project management and collaboration platform designed to help teams organize their work and streamline workflows. It features customizable boards, allowing users to track tasks, projects, and timelines in a visually intuitive way. The platform supports automation and integration...

  • Tech Support Engineer

    2 weeks ago

    New York, New York, United States Michael Page Full time

    Top Technology ClientTechnical Support Engineer About Our Client Versatile project management and collaboration platform designed to help teams organize their work and streamline workflows. It features customizable boards, allowing users to track tasks, projects, and timelines in a visually intuitive way. The platform supports automation and integration with...

  • Energy Engineer/ Developer

    6 days ago

    New York, United States NATEK Full time

    Energy Engineer/ Project Developer This position is located in NYC. Our client is a leading Energy Services Company that reduces the energy and water consumption of their customers through building upgrades and ongoing Energy Management Services. They offer Guaranteed Energy Savings projects that create a fully integrated end-to-end service backed by a...

  • Support Operations Engineer

    7 days ago

    New York, United States CoreWeave Full time

    Job DescriptionJob DescriptionCoreWeave is a specialized cloud provider, delivering a massive scale of GPU compute resources on top of the industry's fastest and most flexible infrastructure. CoreWeave builds cloud solutions for compute intensive use cases — VFX and rendering, machine learning and AI, batch processing, and Pixel Streaming — that are...