HVAC Service Manager

3 weeks ago


Nashville, United States Coolray Full time

Coolray Heating & Cooling Hvac Service ManagerWant to work for the newest HVAC, Plumbing and Electrical Company in Nashville that sees your potential, values your expertise, and prioritizes your work/life balance? Coolray Heating & Cooling in Tennessee could be who you've been searching forWe're seeking a service-focused leader as our HVAC Service Manager to join our team. Could you be our next HVAC Service Manager?The Atlanta headquartered Coolray family of companies have been locally owned and operated since 1966. Our team is comprised of exceptional people who are passionate about their talents and abilities. It's a two-way street. We recognize the vital role our team members play in the success of our business. We also realize the kind of place you work makes all the difference in your life. That's why we are family-oriented, focused on work-life balance, and supportive of the crazy turns life can take us. We challenge and channel team our members' intelligence and ingenuity and provide them with a sense of purpose, achievement, ample compensation and participation in Coolray's success.Benefits We OfferCompetitive Compensation Packages: $90,000-$100,000 with bonus eligibilityPaid Time Off (PTO)Health, Vision, and Dental insurance plans that you and your family can choose from401K Retirement Plan with company match up to 30%Life Insurance, Short-Term, and Long-Term DisabilitySpecial Program Options: FSA, EAP, Legal Services, and Identity TheftWhy People Love Working At CoolrayYou can reach your full potential You'll have access to advancement opportunities.We're fun, friendly, inclusive, and employee-centric Our culture is collaborative, dynamic, and high-energy.To us, it's more than a business. We give back. And you can, too You're joining a family that is committed to taking care of each other, our customers, and our community.ResponsibilitiesDevelop a culture of performance excellence to encourage employment growthDrive the HVAC department sales through training and development of the field techniciansMaintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reportingCoach service technicians on how to increase average ticket, closing rate and monthly truck revenueProvide a constant flow of product and sales trainingPromote lead generationMonitor and control call backs and warrantiesHandle all escalated customer concerns by demonstrating 100% customer satisfactionHigh School Diploma or equivalent; Bachelor's Degree preferredAn in-depth knowledge of HVAC systems for residential and commercial dwellingsExcellent leadership skills and team mentality to enhance team productivity and standards of work producedAbility to build business in the private sector, as well as the public sectorHave an understanding of general HVAC design with have an overall general knowledge of HVAC material costsPositive energy and enthusiasm to drive sales and company growthAbility to prioritize, set goals, and manage multiple tasks, handle deadlines



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