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Manager

1 month ago

Rolla, United States Colton's Steak House Full time

A Coltons Manager is responsible for supervising and coordinating the activities of the  restaurant staff during a specific shift. The primary objective is to ensure efficient operations,  exceptional customer service, and a positive dining experience for all patrons. The position  requires strong leadership, organizational skills, and the ability to handle various responsibilities  simultaneously. Must agree to a background check and have a valid drivers license. 

Qualifications: 

 Previous experience in a supervisory or managerial role within the restaurant industry is  preferred. 

 Strong leadership skills with the ability to motivate and inspire a diverse team.  Excellent communication and interpersonal skills to interact with staff and customers  effectively. 

 Sound knowledge of restaurant operations, including food preparation, service  standards, and safety regulations. 

 Exceptional problem-solving and decision-making abilities, especially in high-pressure  situations. 

 Ability to work flexible hours, including evenings, weekends, and holidays.  Proficiency in using restaurant management software, POS systems, and other relevant  tools. 

Responsibilities: 

 Oversee and guide the performance of the restaurant staff during the assigned shift.  Provide training, coaching, and feedback to ensure high-quality service standards.  Delegate tasks and responsibilities effectively, ensuring smooth workflow and efficient  use of resources. 

 Monitor the dining area to ensure cleanliness, proper setup, and adherence to health  and safety standards. 

 Interact with customers to gather feedback, address complaints, and enhance the overall  dining experience. 

 Oversee the opening and closing procedures, ensuring that all tasks are completed  accurately and efficiently. 

 Coordinate with the kitchen staff to ensure timely preparation and delivery of food  orders. 

 Monitor inventory levels, track supply usage, and place orders as needed to avoid  shortages. 

 Implement and enforce standard operating procedures, including cash handling, safety  protocols, and cleanliness guidelines. 

 Collaborate with other managers and the restaurant owner to develop and implement  strategies for improving operational efficiency and customer satisfaction. 

 Create shift schedules, taking into consideration employee availability, workload, and  business needs. 

 Monitor employee attendance, punctuality, and adherence to company policies.  Ensure compliance with labor laws and regulations, including break schedules and  overtime requirements. 

 Handle guest complaints, conflicts, and emergencies, making quick decisions to resolve  issues and maintain a positive reputation for the restaurant. 

 Monitor and control costs, including labor, food, and other expenses, to achieve  profitability targets. 

 Conduct cash register audits, ensuring accurate cash handling and adherence to  financial procedures. 

 Assist with budgeting and forecasting, providing input on areas for cost savings and  revenue generation.


 

Required qualifications:
  • Legally authorized to work in the United States
Preferred qualifications:
  • 21+ years or older