Account Director
3 weeks ago
Job Title: Account Director
About this role: Leads and ensures the agency is delivering on necessary expectations. Manage the service expectations of the client through open and honest discussions between agency and client management. Builds and maintains a solid client relationship based on mutual trust and respect through the creation of a customized team. Partners with Creative, Strategy and Operations Leads to deliver work that is innovative, on strategy and within budget and timing parameters.
Responsibilities:
Manages the day to day senior clients
Ensures successful development and completion of the client engagement
Maintains a superior relationship with all departments in the agency and understands the strategic goals of the account and contributes to their communication to the agency team
Ensures the agency is giving its highest quality, meets client objectives and also leads the category
Responsible for profitable growth by adding new divisions or assignments.
Manage and mentor junior level team members
Builds client business - Identifies short term and long term opportunities, business building as well as learning
Develops in collaboration with finance and department heads yearly SOW
Reports on account performance
Identifies best and new practices, which drive efficiency and effectiveness of the agency to deliver against the clients objectives
Develops new initiatives through thorough understanding of the client’s content area
Aggressively pursues new ways to contribute to overall agency and client revenue and profitability
Works closely with project management for the successful execution of projects
Job Requirements:
10+ years of Agency experience
5+ years of management experience
Must have detailed knowledge of pharmaceutical brand marketing with experience in both HCP and DTC, including digital, broadcast, print
Knowledge of Medical/Legal/regulatory review
Excellent communication skills, both written and oral
Highly organized and creative problem solving skills, and detail oriented
Must have strong interpersonal skills to foster optimal department relationships
Ability to interact with, and manage clients with decision making responsibility
Experience with budgets and finance savvy
Ability to translate business and marketing requirements into viable solutions
Minimum of a Bachelor’s degree or equivalent business experience preferred
About MRM
MRM is a modern relationship marketing agency that delivers transformative creative solutions at the intersection of business, culture, and technology. MRM operates in a borderless, integrated way, to allow for greater collaboration and velocity—all to the service of helping businesses grow meaningful relationships with people. MRM is part of McCann Worldgroup and the Interpublic Group of companies (NYSE: IPG), and spans 35 offices across North America, Latin America, Europe, the Middle East, and Asia Pacific. For more information, please visit .
We love our diverse workplace MRM is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.
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