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Sr. Manager, IT Asset Management

2 months ago

Scottsdale, United States Consumer Cellular Full time
Sr. Manager, IT Asset Management

Job Summary


An experienced IT Licensing and Asset Management Manager, the ideal candidate will be well-organized, productive, and able to multitask with limited supervision.

The position is responsible for managing all IT software and IT hardware assets for Consumer Cellular including but not limited to:
Ownership around all Asset Management tool (Service Desk Plus), processes, and procedures
Building and managing relationships with companies that supply products and services.
Interacting with Procurement, Legal, and IT for approval on MSAs/SLAs.
Engage with other Business Units and IT teams for forecasting, planning and execution around IT software and hardware needs.
Providing team, organizational, and executive reporting.
As a management position this role will work to maximize the company and team's efficiency, productivity, and performance.

Duties and Responsibilities


As a Licensing and Asset Manager, you will collaborate with IT, Finance, and Business Units to provide data analytics and reporting.

Create organizational objectives based on strategic objectives to meet company goals.
Make critical decisions and solve complex and time sensitive issues through creativity and innovation.
Manage the relationships between Consumer Cellular IT and its hardware and software vendors.
Be the point of contact between other internal organizations (such as legal and finance) and IT.
Present demos, collect financial and vendor data, and provide details back to the organization in a timely manner.
Conduct meetings and presentations to report information in a timely manner.
Aptitude to understand IT and customer business needs.
Manage, track, and forecast all IT software renewals, ensuring full utilization and meeting spend targets
Gather critical information for data analysis and compliance review.
Analyze financial and vendor data and provide timely data insights.
Build, standards, procedures, and action items based on the data collected.
Stay up to date and learn new technology in an ever changing, fast paced environment.
Perform all other duties and special projects as assigned.
Embrace and support Consumer Cellular mission and core values.

In addition to executing on the above list of duties and responsibilities, this position requires you to provide guidance, direction, mentorship and coaching on the same to your team, as well as, to lead, inspire and support your team in support of growing the businesses.

Other duties as assigned

Education and Experience Requirement

Minimum 4 year / Bachelors Degree in business, Information Technology or related field, or equivalent experience.
Minimum 3 years working with international technology vendors managing complex contract terms and vendor relationships.
Minimum 3 years experience working in Inventory Asset Management, including managing licensing and renewals for all hardware and Software.

Knowledge, Skills and Abilities

Seasoned in reviewing, drafting, redlining, and negotiating a variety of technology-related agreements, including SOW's, POC's, order forms, amendments, etc. while maintaining tight coordination with Legal, Finance, Procurement/Sourcing, IT, and vendors required.

Ability to work and succeed in a fast-paced, deadline driven environment while demonstrating teamwork and great communication; ability to manage projects independently with limited supervision.

Hands-on technical experience with inventory and asset management tool (Manage Engine Service Desk Plus preferred)
Extensive knowledge of Microsoft OS programs (Word, Excel, PowerPoint), Salesforce, SAP or other ERP/CRM systems.

Benefit Package

Affordable medical, dental & vision coverage for full-time employees
401(k) match
Employee wireless rate plan
Paid time off (PTO)
Flexible spending accounts (FSA)
Employee rewards program
Group life and AD&D benefits
Education reimbursement
Long-term disability

Physical Demands & Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit, stand, and walk.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The noise level in the work environment is usually moderate.

Disclaimer

The above statements are intended to describe the general nature and level of work performed and not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel assigned to this job.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About Consumer Cellular
Consumer Cellular is the top-rated wireless provider that provides cellphones and no-contract service plans primarily to those 50+.

Founded over 25 years ago on the belief that everyone should have affordable access to the safety and convenience of cellular service, they have become well known for their 100% U.S.

based, award-winning customer support. Consumer Cellular has been honored by J.D.

Power as #1 in Customer Service among Value MVNOs, 15 Times in a Row, making it the Most Awarded Brand for Wireless Customer Support among Value MVNOs.

Additionally, the company has been ranked on the Inc. 5000 list 12 times.

The company has been an approved AARP Provider for over 14 years and offers AARP members exclusive discounts on service.

The Scottsdale, AZ.

based company is privately held with 2300 employees and utilizes the nation's largest voice and data networks, which cover 99 percent of the U.S.

population.

Consumer Cellular's wireless phones and plans are sold nationwide at leading retailers such as Target and Walmart, as well as directly to consumers at or For J.D.

Power 2022 Wireless Customer Care Mobile Virtual Network Operator Study award information, visit For cellphone tutorials, features, applications, and company news, connect with Consumer Cellular on Facebook and Youtube.

Pre-employment background check and drug screen is required.

Pay & Benefits Data (in accordance with the Equal Pay and Opportunities Act)

Minimum Salary:
$105,000

Maximum Salary:
$157,000

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process.

As part of our Total Rewards package, Consumer Cellular, Inc.

offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing.

Competitive base pay with potential for shift differential, overtime and bonus pay
Medical insurance (98% company-paid for full-time employee only coverage)
Dental and Vision insurance (100% company-paid for full-time employee only coverage)
401(k) company match of 100% up to 6% of your pay
Discounted Consumer Cellular wireless phone plan for employees
Paid Time Off (PTO) available following a 30-day waiting period*6 company-paid holidays plus 16 hours of floating holiday accrual per year
Flexible Spending Accounts (FSA) for health care and dependent care expenses
Life and AD&D insurance equal to 1x your annual earnings (100% company-paid)
Long-Term Disability insurance (100% company-paid)
Short-Term Disability insurance (100% company-paid)
Employee Assistance Program (100% company-paid)
Education reimbursement
Employee rewards program

*Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions.

#Tech2024

Primary Location:
United States-Arizona-Scottsdale

Other Locations:
United States-Oregon-Portland, United States-Arizona-Scottsdale

Job:
Information Technology

Schedule:
Full-time

Travel:
Yes, 25 % of the Time

Job Posting:
Jul 10, 2024

Unposting Date:
Aug 15, 2024