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Entry Level Customer Support Specialist

4 months ago

Chicago, United States LaSalle Network Full time

Are you currently in a retail position looking to transition into a corporate career? Are you a recent graduate looking to kick-start your career? Are you working in a customer service role and want to transition to a new company?

If any of these ring true, we have the right opportunity for you Our client, a high growth and well-known financial services company is looking for an Entry Level Customer Support Specialist to join their team. This Entry Level Customer Support Specialist position is a great opportunity for a retail sales associate changing their career, or an entry level candidate interested in a client services role.

This company is passionate about their mission, provides excellent training and development and supports their employees with strong leadership and management. Joining this company is not just finding a job - it is finding a family and a career

Entry Level Customer Support Specialist Responsibilities:

  • Reach out to existing clients to troubleshoot and resolve technical issues
  • Track and follow-up on a high volume of open issues in order to maintain a high quality of customer experience
  • Provide impeccable client and customer support by maintaining a positive attitude and creating innovative solutions
  • Communicate internally, escalating client requests and concerns for prompt and thorough resolution


Entry Level Customer Support Specialist Requirements:

  • Bachelor's degree preferred
  • At least 6 months of customer service or office support experience, either in a retail, school or corporate setting
  • Ability to think outside the box to problem solve for customers
  • Ability to meet daily and weekly goals and metrics


If you're hesitating to apply to this position - don't This could be the best career move you make.

Thank you,

Phoebe Gilbert
Senior Project Manager, Office Services
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends and hiring challenges, and more to national news outlets. LNVPOS