ISO Relationship Officer

2 weeks ago

Jericho, United States JCW Full time

I'm working on a new exciting opportunity with a banking client looking for a skilled ISO Relationship Manager to join the team. In this role, you will be responsible for the daily administration and ISO support functions, speaking with businesses, annual reviews, contacting new vendors, contract amendments, and pricing and performance reviews. You will report directly to the VP ISO Relationship Officer.


****This role is required Onsite 5 days a week in Jericho, NY. No exceptions to this****


Primary Responsibilities:

  • Oversee the renewal process for Direct Agents and ISOs, ensuring contract changes are implemented as necessary.
  • Facilitate contract adjustments for Direct Agents and ISOs, including modifications for additional services or contract revisions.
  • Maintain and update Merchant Services Policies and Procedures for the ISO Support department.
  • Offer sales support for the acquisition of new BIN Sponsor ISOs and Direct ISO/Agents.
  • Conduct comprehensive reviews of ISOs and prepare executive summaries.
  • Conduct both initial and annual site visits for ISOs.
  • Draft memos and proposals concerning new customer acquisition and program development for existing clients.
  • Provide executive management support for Merchant Services.
  • Assist in the day-to-day management of relationships with ISO business partners.
  • Coordinate BIN/ICA acquisition and initial setups for new or transitioning customers.
  • Monitor and assess the quality and performance of Direct Agents and ISO portfolios, providing recommendations to management.
  • Provide expertise on card brand rules and regulations governing customer-acquiring activities.


Knowledge and Skills:

  • 5+ years of payment experience
  • Strong understanding of the merchant services industry, including payment processing, card networks, and regulatory compliance.
  • Experience in managing contracts, including negotiations, amendments, and compliance with terms and conditions.
  • Ability to provide sales support.
  • Strong analytical skills to monitor portfolio performance, identify trends, and make recommendations for improvement.

  • ISO Relationship Officer

    2 weeks ago

    Jericho, United States JCW Full time

    I'm working on a new exciting opportunity with a banking client looking for a skilled ISO Relationship Manager to join the team. In this role, you will be responsible for the daily administration and ISO support functions, speaking with businesses, annual reviews, contacting new vendors, contract amendments, and pricing and performance reviews. You will...

  • ISO Relationship Officer

    3 weeks ago

    Jericho, United States JCW Full time

    I'm working on a new exciting opportunity with a banking client looking for a skilled ISO Relationship Manager to join the team. In this role, you will be responsible for the daily administration and ISO support functions, speaking with businesses, annual reviews, contacting new vendors, contract amendments, and pricing and performance reviews. You will...

  • Merchant Services Risk and Fraud Analyst

    12 hours ago

    Jericho, United States Merchant Industry LLC Full time

    Merchant Industry is a leading nationwide merchant service provider. Our expertise extends to credit card processing solutions for businesses of all sizes and industries, serving a diverse clientele of over 20,000 merchants. Merchant Industry offers comprehensive services, including dual pricing card processing, surcharging programs, ISO sales agent...

  • Community Lending Coordinator

    7 days ago

    Jericho, United States CareerBuilder Full time

    Position: Community Lending Coordinator Department: Emigrant Mortgage Company - Community Lending Reports To: VP, Community Lending Officer Employment Status: Full-Time, Exempt Office Location: Jericho, NY (Long Island) Job Summary: Currently seeking talented, innovative and mission driven Community Lending Coordinator to help develop our Queens and East NY...

  • Caregiver - Awake Overnight Shifts

    4 days ago

    Jericho, United States Home Care Assistance of Greater Burlington Full time

    APPLY AND SCHEDULE YOUR INTERVIEW: Home Care Assistance of Greater Burlington is hiring! Come join our team of talented Caregivers!We have longer shifts open Overnight. This position requires you to remain AWAKE.Home Care Assistance offers the following benefits to our Caregivers:Competitive Pay. Including direct deposit, holiday pay, and paid sick...

  • Billing Coordinator

    3 days ago

    Jericho, United States LDI CONNECT Full time

    Job DescriptionJob DescriptionLDI Connect is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced professional eager to elevate your skills with a Print & IT services and consulting industry leader, then you have come to the...

  • Caregiver - Longer hour Shifts

    2 weeks ago

    Jericho, United States Home Care Assistance of Greater Burlington Full time

    APPLY AND SCHEDULE YOUR INTERVIEW: Come join our team! We have longer shifts with flexible schedules! Home Care Assistance of Greater Burlington is looking for a Caregiver to cover these shifts.Home Care Assistance offers the following benefits to our Caregivers:Competitive Pay. Including direct deposit, holiday pay and paid sick timePaid...

  • Caregiver - Longer hour Shifts

    4 days ago

    Jericho, United States Home Care Assistance of Greater Burlington Full time

    APPLY AND SCHEDULE YOUR INTERVIEW: Come join our team! We have longer shifts with flexible schedules! Home Care Assistance of Greater Burlington is looking for a Caregiver to cover these shifts.Home Care Assistance offers the following benefits to our Caregivers:Competitive Pay. Including direct deposit, holiday pay and paid sick timePaid...

  • RANGE OPERATIONS SPECIALIST with Security Clearance

    4 days ago

    Jericho, United States Department of the Army Full time

    Duties The primary purpose of this position is to serve as a Range Operations Specialist and is responsible for ensuring safe and overall compliance with appropriate regulations and safety requirements. The incumbent plans, coordinates, and assists the Range Operations Officer in directing operations for the Range and Training Area (RTA). 1) Implements range...

  • Managing Director, Bank Operations First Line Risk

    3 weeks ago

    Jericho, United States Webster Bank Full time

    Job DescriptionThe First Line Control Officer’s role enables the Bank to embed dedicated risk and control professionals into the First Line Units. These individuals will help to design and improve the frameworks contributing to the First Line Unit responsibilities set forth in the Risk Management Framework, raise general risk awareness, and share controls...

  • Managing Director, Bank Operations First Line Risk

    3 weeks ago

    Jericho, United States Webster Bank Full time

    Job DescriptionThe First Line Control Officer’s role enables the Bank to embed dedicated risk and control professionals into the First Line Units. These individuals will help to design and improve the frameworks contributing to the First Line Unit responsibilities set forth in the Risk Management Framework, raise general risk awareness, and share controls...

  • Managing Director, Bank Operations First Line Risk

    3 weeks ago

    Jericho, NY, United States Webster Bank Full time

    Job Description The First Line Control Officer’s role enables the Bank to embed dedicated risk and control professionals into the First Line Units. These individuals will help to design and improve the frameworks contributing to the First Line Unit responsibilities set forth in the Risk Management Framework, raise general risk awareness, and share...

  • Client Service Manager

    2 weeks ago

    Jericho, New York, United States Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • REGISTERED CLIENT SERVICE ASSOCIATE

    5 days ago

    Jericho, NY 11753, USA, United States Oppenheimer & Co Full time

    Who We Are:Oppenheimer & Co. Inc. is a diversified financial services firm, offering a wide array of investment banking, securities, investment management and wealth management capabilities from over 90 offices. Oppenheimer provides a comprehensive array of financial services with an emphasis on providing premier financial advice and guidance.Job...

  • Vice President, Crisis Management

    2 weeks ago

    Jericho, New York, United States Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • CAREGIVER - AWAKE OVERNIGHT SHIFTS

    7 days ago

    Jericho, VT 05465, USA, United States Home Care Assistance of Greater Burlington Full time

    APPLY AND SCHEDULE YOUR INTERVIEW: https://jobs.augusta.care/apply/home-care-assistance-burlington-vt?channel\_source=Organic\_JazzHR Home Care Assistance of Greater Burlington is hiring! Come join our team of talented Caregivers!We have longer shifts open Overnight. This position requires you to remain AWAKE.Home Care Assistance offers the following...

  • CAREGIVER - AWAKE OVERNIGHT SHIFTS

    7 days ago

    Jericho, VT 05465, USA, United States Home Care Assistance of Greater Burlington Full time

    APPLY AND SCHEDULE YOUR INTERVIEW: Home Care Assistance of Greater Burlington is hiring! Come join our team of talented Caregivers!We have longer shifts open Overnight. This position requires you to remain AWAKE.Home Care Assistance offers the following benefits to our Caregivers:Competitive Pay. Including direct deposit, holiday pay, and paid sick...

  • CAREGIVER - LONGER HOUR SHIFTS

    7 days ago

    Jericho, VT 05465, USA, United States Home Care Assistance of Greater Burlington Full time

    APPLY AND SCHEDULE YOUR INTERVIEW: https://jobs.augusta.care/apply/home-care-assistance-burlington-vt?channel\_source=Organic\_JazzHR Come join our team! We have longer shifts with flexible schedules ! Home Care Assistance of Greater Burlington is looking for a Caregiver to cover these shifts.Home Care Assistance offers the following benefits to our...