Vice President, Crisis Management
4 weeks ago
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities:
Primarily focused on proactively identifying strategies and processes to ensure client program requirements are met, acting as a single point contact for the client program inclusive of 3rd party relationships, licensing, regulatory filings, vendor management and financial and resolution oversight for all program claims. Develops strategies to manage and settle claims consistent with insurance program and policy language, authorizes claims settlements within authority, and resolves any insurance coverage disputes, questions, or issues relevant to program management, claims handling, Third Party Administrators, carrier relations, and litigation management. Key responsibilities further include: Making recommendations on program service plans, best practices, and processes as well as on claims policy and procedures; Reviewing claims and overall program reserves to ensure accuracy and sufficiency; Interpreting policy language and serving as a resource for the branch and insured parties to resolve any coverage disputes; Collaboratively establishes standards and monitors program results; and Communicating directly with carriers on program, claims status, mitigation strategies and resolution plans. Interfaces with external and internal legal counsel, proving direction and guidance.
Qualifications:
Required: Bachelor's degree & 7+ years property and/or casualty insurance program and claims management experience. Strong knowledge and experience with insurance contracts, legal proceedings, captive insurance management, risk management, actuarial analysis, insurance industry practices, and insurance regulatory environment. Must have experience in handling complex claims, including insurance coverage. Strong problem-solving, analytical and organizational skills. Excellent written and verbal communication skills. Ability to understand and explain complex insurance issues. Ability to negotiate and strategize resolution of claims.
Preferred: Graduate degree in risk management, finance or business and/or Professional certification preferred. Experience in handling construction defect claims desirable.
Behaviors: Communicates effectively with internal and external customers. Demonstrates ability to meet deadlines, prioritize, react quickly, and handle highly charged situations.
Additional Information:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity
to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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