ServiceNow Architect

3 weeks ago

Rockville, United States Technogen, Inc. Full time

Title: ServiceNow Architect

Location: Rockville, MD - Hybrid 2 days a week Onsite

Job Type: Contract-To-Hire

Duration: Long Term Contract


Job Description

  • Client is seeking a dynamic and technically proficient ServiceNow Architect to join our team as a ServiceNow Architect.
  • This is not just any role—it’s an opportunity to lead and innovate without the need for physical coding of applications or requests


What We’re Looking For:

  • Experience and Expertise: Proven experience in ServiceNow platform management and the ability to explain technical concepts to clients.
  • Technical Proficiency: Deep understanding of integrations and application development.
  • Strong Communicator: Ability to work with diverse teams and communicate effectively with clients.
  • 8+ years of experience implementing or architecting ServiceNow solutions
  • ServiceNow Certified System Administrator
  • ServiceNow Certified Application Developer


Certified in two or more additional mainline certifications

  • ServiceNow Certified Application Developer
  • Certified Implementation Specialist (CIS) – Application Portfolio Management
  • CIS – Human Resources and CIS – IT Service Management
  • CIS – Customer Service Management and CIS– IT Service Management
  • CIS – Discovery and CIS – Service Mapping
  • CIS – Software Asset Management and CIS – Hardware Asset Management
  • CIS – Project Portfolio Management and CIS – Application Portfolio Management


What You’ll Do:

  • Be the Deployment Guru: Review all deployments and navigate the complexities of pushing them through seamlessly.
  • Master Integrations: Manage and understand specific integrations like Qualtrics for surveys and Okta for authentication, ensuring smooth and efficient operations.
  • Analyze and Assess: Dive deep into application needs, providing insightful analysis and assessments.
  • Tackle Complex Challenges: Handle intricate areas such as ServiceNow upgrades, bringing your expertise to the forefront.
  • Technical Expertise: Set up IT instances and manage platform configurations at the NIH level, playing a crucial role in our ServiceNow rollouts.
  • Innovate and Lead: Work on both NCI deployments and NIH integrations, including exciting projects like a citizen and mobile development. You’ll be instrumental in driving initiatives such as citizen development phases.

Why You’ll Love This Role:

  • Collaborative Environment: Work closely with our hands-on branch chief and other SMEs, fostering a collaborative and innovative atmosphere.
  • Client-Facing Impact: Use your strong communication skills to explain ServiceNow features and progress to clients, making a tangible impact.
  • Continuous Learning: Stay at the cutting edge of ServiceNow technology, showing your genuine interest and passion for the platform.

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