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Program Support Specialist

2 months ago

Laurel, United States Genesis Aspire Partners Full time
OverviewThe Program Support Specialist plays a crucial role in providing administrative and operational support to various programs within the organization. Their work is essential for ensuring the smooth functioning of programs and effective delivery of services to clients and stakeholders. This role involves maintaining accurate program data assisting with client inquiries and contributing to the overall success of programs through efficient support and coordination.Key responsibilities
  • Assist in coordinating program activities and events
  • Manage program documentation and databases
  • Respond to client inquiries and provide support
  • Support program evaluation and reporting processes
  • Coordinate communication and outreach efforts for programs
  • Assist in developing program materials and resources
  • Collaborate with internal teams to ensure program alignment
  • Conduct research to support program development and improvement
  • Participate in program planning and strategy sessions
  • Track program budgets and expenses
Required qualifications
  • Bachelors degree in a relevant field or equivalent work experience
  • Proven experience in program support or administrative roles
  • Strong organizational and time management skills
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Office and database management
  • Ability to multitask and prioritize in a fastpaced environment
  • Customerfocused mindset with strong interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • Experience in coordinating events or activities is a plus
  • Knowledge of program evaluation and reporting processes
  • Attention to detail and high level of accuracy
  • Ability to work effectively both independently and in a team
  • Flexibility to adapt to changing priorities and tasks
  • Commitment to supporting the mission and goals of the organization
  • Certification in project management is an advantage

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