Disability Case Manager

4 days ago

Bellevue, United States Symetra Full time

Symetra has an exciting opportunity to join our team as aShort-Term Disability Case Manager

As a Short-term Disability Case Manager, you‘ll make timely, accurate, and customer-focused Short-Term Disability, and/or Statutory Disability Insurance, and/or Absence Management claim decisions. You will work closely with clinical, vocational, employer, financial, and other informational internal and external sources to gather relevant data, compare it to the applicable contract/administrative agreement and procedural documents, conduct an analysis, and engage peers and management as appropriate.

What you will do

  • Make timely, accurate, and customer-focused STD, SDI, and AM new and ongoing claim decisions
  • Contact internal and external partners to obtain relevant clinical, vocational, employer, financial, and other information
  • Compare the information to the terms, limitations, and conditions of the contract/administrative services agreement and applicable procedural documents and render the claim decision as quickly as possible
  • Document the claim systems in an accurate and comprehensive manner while maintaining maximum levels of efficiency
  • Prepare and disseminate articulate written and verbal communication to assorted internal and external sources
  • Prepare, update, and use a claim management plan to attain the most appropriate outcome
  • Maintain a superior level of caring and empathetic customer service throughout all interactions. Take actions to earn the claimants and employer‘s trust and confidence. Anticipate customer needs and take action
  • Work as a team to support one another through flexibility, collaboration, creating a positive work environment, consistently maintaining professionalism and integrity, actively taking steps to foster high morale, and demonstrating a dedication to excellence

Why Work at Symetra

Here‘s what some of our employees have to say about why they work at Symetra:

‘If you‘re looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit.‘ Daniel P. - Senior Underwriter

‘The atmosphere at Symetra is truly different than at other companies. If you are looking for a company where your voice will matter and be heard, Symetra is the place for you.‘ Sydney S. - Actuarial Associate II

What we offer you

Benefits and Perks

We don‘t take a ‘one-size-fits-all‘ approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview

Compensation

Hourly Range: $21.00 - $35.19 plus eligibility for annual bonus program

Your experience and skills

  • High School Diploma or equivalent required.
  • 12 - 36 months of STD claim experience
  • Proficiency in STD, SDI, and AM product and claim administration issues
  • Knowledge of federal and state regulations governing these products and services
  • Possessing or actively pursuing a New York Independent Adjuster license or actively pursuing industry professional designations (e.g., FMLA Specialist, etc.) is a plus.
  • Good understanding of medical terminology/pathology/anatomy
  • High level of attention to detail
  • Outstanding verbal and written communication skills
  • Proficiency with the MS Office Suite of applications
  • Mathematical skills
  • Excellent at multi-tasking and prioritization
  • Sound judgement and decision-making skills

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We‘re building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we‘re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they‘re buying, and we design products-and operate our company-to stand the test of time. We‘re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

#LI-NW1

#LI-Remote

  • Senior Finance Manager

    4 weeks ago

    Bellevue, Washington, United States Disability Solutions Full time

    Job DescriptionAt T-Mobile, we are seeking a highly skilled Senior Finance Manager to join our Financial Planning and Analysis team. As a key member of our team, you will be responsible for managing the project Capital and Opex expenditure for Marketing, as well as managing business cases.Key ResponsibilitiesPreparation of capital/operating...

  • Senior Finance Manager

    2 months ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Sr. Manager, Strategy

    2 months ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Nurse Case Manager

    1 month ago

    Bellevue, Washington, United States Overlake Medical Center Full time

    Job Summary:We are seeking a skilled Nurse Case Manager to join our team at Overlake Medical Center. As a key member of our healthcare team, you will be responsible for ensuring that patients receive the highest quality care and support throughout their hospital stay.Key Responsibilities:• Conduct initial medical necessity reviews to determine the level of...

  • Technology Sourcing Manager

    3 months ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Sr Commercial Marketing Manager, Rate Plan Value Proposition

    6 days ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Associate Product Manager

    3 weeks ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Finance Manager

    1 month ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Sr Sourcing Manager

    3 months ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Senior Paralegal

    4 weeks ago

    Bellevue, Washington, United States Disability Solutions Full time

    About the RoleWe are seeking a highly skilled Senior Paralegal to join our eDiscovery team. As a key member of our team, you will be responsible for managing a wide range of eDiscovery tools, workflows, cases, and providing support on Electronic Discovery Reference Model (EDRM) processes to our litigation team.Key ResponsibilitiesCreate and maintain...

  • RN Case Manager

    1 month ago

    Bellevue, United States Overlake Medical Center Full time

    Welcome to a medical center where you're the center of attention. Pay range: $46.14 - $69.20 Overlake has an outstanding opportunity for a Nurse Case Manager to support our inpatient units. This position is responsible for initial medical necessity review for level of care, as well as facilitating the patient's hospitalization from arrival through discharge....

  • RN Case Manager

    2 weeks ago

    Bellevue, United States Overlake Medical Center Full time

    Welcome to a medical center where you're the center of attention.Pay range:$46.14 - $69.20Overlake has an outstanding opportunity for a Nurse Case Manager to support our inpatient units. This position is responsible for initial medical necessity review for level of care, as well as facilitating the patient's hospitalization from arrival through discharge....

  • Senior Finance Manager

    2 months ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Enterprise ESG

    3 months ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Sr Product Marketing Manager, T-Life

    2 weeks ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • Mental Health Case Manager

    4 weeks ago

    Bellevue, Washington, United States Kaiser Permanente Full time

    Mental Health Case Manager Job SummaryThe Mental Health Case Manager provides services designed to support and maximize the member's ability to better direct their own healthcare experience through the use of supportive interventions, psycho-educational interventions, crisis planning and intervention, linkage to health plan and community resources, and other...

  • Travel Case Management RN

    2 months ago

    Bellevue, United States Titan Medical Full time

    Job DescriptionJob DescriptionSpeciality: Case ManagementStart Date: 10/15/2024Shift: AnyLength: 13 weeksHealth care professional needed for a Case Management position in WA. Must have a minimum of 2 years experience in Case Management.We offer our clients the best in traveling medical professionals. The only way we can attract and maintain a good...

  • Sr Strategy

    4 weeks ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...

  • RN MDS Case Manager

    1 month ago

    Bellevue, United States Providence Full time

    Description RN MDS Case Manager at Providence Mount St. Vincent The TC Case Management Nurse fulfills the Mission of Providence Health & Services in working with patients, families, volunteers, and PMSV staff. PH&S Core Values of respect, excellence, compassion, justice, and stewardship are demonstrated by the Case Management Nurse in her/his daily work....

  • Sr Product Manager, Fintech Strategy

    3 weeks ago

    Bellevue, United States Disability Solutions Full time

    At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...