Delivery Manager

5 days ago


Bellevue, United States mavinsys Full time

Hello

We are from Mavinsys Talent Acquisition team based on One World Trade Centre New York. We are specializing in IT services and staffing majorly in lateral hiring/contract. Below is one of our requirement to fill immediately if youre interested please share your candidature to

Job Title: Delivery Manager I

Location: Bellevue WA

Duration: 6 months

Job Description;

  • Oversee delivery of multicloud support service by coordinating efforts of multiple teams to ensure timely and high quality response.
  • Responsible for ensuring compliance with defined service level agreements(SLA) and Key performance indicators (KPI)Track and monitor the

performance of services identify areas for improvement and implement changes as needed.

  • Continuously evaluate and improve processes to ensure that services are delivered efficiently and effectively.
  • Foster positive work environment and build culture of automation & innovation to improve service delivery performance.
  • Maintain positive relationship with all stakeholders and ensure proactive response to their inquiries and concerns.
  • Prepare operational/strategic reports based on defined cadences and present to Steering & Operational committees.
  • Proactive identification of issues and risks prepare strong mitigation/resolution plans

Experience:

  • 10 years of progressive experience working as a Technical Delivery Manager or Service Delivery Manager.
  • Strong multicloud (preferred AWS & Azure) and operations management skills.
  • ITIL or similar certifications strongly preferred.
  • Excellent communication research analytical and documentation skills.
  • Ability to handle multiple concurrent activities; manage teams effectively and be responsive to users and stakeholders in a timely manner.

Strong multi-cloud (preferred AWS & Azure) and operations management skills.



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