Supervisory Veterans Service Representative

Found in: Talent US 2 C2 - 6 days ago


Baltimore, United States Veterans Benefits Administration Full time

Summary

The Supervisory Veterans Service Representative (Assistant Veterans Service Center Manager) shares in the responsibility of managing Veterans Service Center (VSC) division operations through a staff of personnel responsible for claims processing, providing information, advice and assistance on all types of VA benefits to veterans and their dependents and for providing outreach services to stakeholders.

Duties

Specific duties include: Plans, organizes, coordinates, directs and controls the work of the Division. Revises and develops work methods to support division priorities. Ensures proficient resource utilization and quality of work performed and services rendered; writes/establishes policies and procedures within division. Maintains the highest technical and professional authority to make decisions in the types of claims considered most difficult or critical, or which commit the Federal Government to unusual liability. Forecasts workload of the Division, both short and long range so adequate funds, staffing, space, equipment and supplies will be planned for, budgeted, and provided. Reviews written correspondence to individuals, Congressional, White House, or other special inquiries for approval. Serves as technical advisor to the Service Center Manager and/or Regional Office Director for the administration of Compensation and Pension programs. Establishes and builds relationships with stakeholders to exchange or distribute information regarding agency programs or policies. Ensures equal opportunities for all division employees and supports Equal Employment Opportunity (EEO) policy/goals. Collaborates with station management and Division Chiefs in deciding on and/or coordinating work-related changes affecting other units or divisions. Consults with supervisors and union representatives/officials to discuss and resolve employee performance issues, complaints or grievances.
Promotion Potential: None. GS-14 is the Full Performance Level of this position.

Work Schedule : Full time, Monday - Friday 8:00am - 4:30pm
Compressed/Flexible: Not Available
Telework : Available
Virtual: This is not a virtual position.
Position Description/PD# : Supervisory Veterans Service Representative (AVSCM); PD# 37977A
Relocation/Recruitment Incentives : Authorized. A relocation incentive has been authorized for $25,000 that will be paid in one limp sum with a signed 3-year service agreement.
Relocation expenses and services (Permanent Change of Station - PCS) are authorized for this recruitment. PCS is the relocation of a household due to government convenience in connection with the transfer between duty stations or facilities. In consideration of the payment of expenses for travel and transportation, the selectee agrees to remain in federal service for twelve (12) months following the date of transfer. Failure to complete all conditions of the obligated service may result in repayment of travel/transportation expenses. .
Financial Disclosure Report: Required
  • Supervisory Financial Administrative Specialist

    Found in: Talent US 2 C2 - 6 days ago


    Baltimore, United States Veterans Benefits Administration Full time

    Summary As a Supervisory (Senior) Financial Administrative Specialist, you will administer a benefits payment program to assure that payments are made in a timely manner in accordance with laws, regulations, and other instructions. The incumbent provides detailed advice to staff and management to help them determine courses of action on various...


  • Baltimore, United States Synergy Direct LLC Full time

    Job DescriptionJob DescriptionPatient Service RepresentativeBaltimore, MDWe are currently hiring for a Patient Service Representative in the Baltimore, MD area. We have several opportunities available due to our growing needs! We are specifically looking for entry to mid-level candidates who are interested in a long-term career with opportunities for growth,...


  • Baltimore, United States hiring Full time

    In response to the continued growth of our business, we are looking for a Client Service Representative to serve the Baltimore area. The successful candidate will be assigned an external existing customer and new customer base that our clientele provides for us. Entry Level Client Service Representative Responsibilities: Provide onsite, sales, and client...


  • Baltimore, United States Core 9 Concepts Full time

    Job DescriptionJob DescriptionAt Core 9 Concepts, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...

  • Program Support Asst

    Found in: beBee S US - 2 weeks ago


    Baltimore, United States Department Of Veterans Affairs Full time

    Summary This position is located at the Baltimore National Cemetery in Baltimore, Maryland. Duties ...

  • Program Support Asst

    Found in: beBee jobs US - 6 days ago


    Baltimore, Maryland, United States Department Of Veterans Affairs Full time

    SummaryThis position is located at the Baltimore National Cemetery in Baltimore, Maryland.Duties This is a bargaining unit position. This position is represented by NAGE. Please note that as provided for in the NAGE/VA Master Agreement the FIRST area of consideration for this position will be permanent employees of the local facility in which this position...

  • Cemetery Admin Specialist

    Found in: beBee jobs US - 6 days ago


    Baltimore, Maryland, United States Department Of Veterans Affairs Full time

    SummaryThis position is located at the Baltimore National Cemetery in Baltimore, Maryland.This is a bargaining unit position. This position is represented by NAGE. Please note that as provided for in the NAGE/VA Master Agreement the FIRST area of consideration for this position will be permanent employees of the local cemetery, the SECOND area of...


  • Baltimore, United States Worldwide Enterprises Full time

    Job DescriptionJob DescriptionTake charge. Think fast. Move Forward.Worldwide Promotions has an immediate need for a Customer Service/Sales Representative who we can train to Management in our energetic office. Someone who has a background in Customer service, retail, marketing, sales, or hospitality along with demonstrated leadership would fit well. Our...


  • Baltimore, United States The Rockridge Group Full time

    Job DescriptionJob Description TITLE: CLIENT SERVICES/HOSPITALITY REPRESENTATIVELOCATION: BALTIMORE, MARYLANDSeeking a full-time Client Services/Hospitality Representative (Monday through Friday from 8:30 am – 5:30 pm) Responsibilities:Reception front desk, answering calls, meeting and greeting visitors, reserving conference rooms, conference room set ups,...


  • Baltimore, United States HonorVet Technologies Full time

    Below is the job description for your review: Title - Patient Services Representative Duration - 3 months (Extendable) Shift - Day 5x8-Hour (8:30-17:00) Location : Baltimore, MD 21215 **candidates must have scheduling experience** Position Summary: Acts as liaison for the patient, family, referring physician, and Department of Imaging Services during the...


  • Baltimore, United States Ascension Full time

    Details Department: Patient Scheduling Call CenterSchedule: Monday-Friday, 8:30AM-5:00PMFacility: Ascension Saint AgnesLocation: Baltimore, MDBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave &...


  • Baltimore, United States Ascension Full time

    Details * Department: Patient Scheduling Call Center * Schedule: Monday-Friday, 8:30AM-5:00PM * Facility: Ascension Saint Agnes * Location: Baltimore, MD Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs...

  • Guest Services Representative

    Found in: Talent US C2 - 6 days ago


    Baltimore, United States ASM Global Full time

    Job DescriptionPosition Summary: Guest ServicesThe Guest Services Team is responsible for the safety and security of ASM Global Baltimore, The Lyric Theater patrons, employees, and assets.Duties and Responsibilities:Responds to security and safety calls in a timely manner.Patrols the facilities and parking lots, searches guest bags, prevents prohibited items...


  • Baltimore, United States City of Baltimore, MD Full time

    THIS IS A NON-CIVIL SERVICE POSITION POSTING DATE: 04/22/2024 CLOSING DATE: 06/22/2024 AT 12:00 MMIDNIGHT SALARY: $84,442.00 Annually CLASS DESCRIPTION The Victim Services Team Lead performs supervisory and program administrative duties to ensure effective daily operations of the Victim Services Unit. The Supervisor assigns and reviews the work of...


  • Baltimore, United States Baltimore City Community College Full time

    Description/Job Summary The Director of Workforce Development and Employment Services is a managerial level position directing a distinct Baltimore City Community College (BCCC) department within a division directly related to the college's strategic plan. The Workforce Development and Employment Services department (called the Panther Center), has a direct...

  • Time and Leave Clerk

    Found in: Talent US 2 C2 - 6 days ago


    Baltimore, United States Veterans Health Administration Full time

    Summary The position will function as a Time and Leave Clerk in Patient Care Services (PCS) at the . (Sonny) Montgomery VA Medical Center in Jackson, Mississippi, which is university affiliated and provides a wide range of health care services. Patient Care Services is the largest service within the VAMC and includes multiple Associate Chief Nurse...


  • Baltimore, United States DreamCrafters Management Full time

    Here at Dreamcrafters Management , we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions,...


  • Baltimore, United States DreamCrafters Management Full time

    Here at Dreamcrafters Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product inquiries, answering questions,...


  • Baltimore, United States DreamCrafters Management Full time

    Job Description Job Description Here at Dreamcrafters Management , we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product...


  • Baltimore, United States DreamCrafters Management Full time

    Job DescriptionJob DescriptionHere at Dreamcrafters Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product...