Account Setup Coordinator

6 days ago

Minneapolis, United States BCforward Full time
Account Setup Coordinator

BCforward is currently seeking a highly motivated Account Setup Coordinator for an opportunity in Minneapolis, MN

Position Title: Account Setup Coordinator
Location: Minneapolis, MN
Anticipated Start Date: 10/17/2024
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: 3+ Months
Job Type: Monday - Friday (Hybrid Office days are Tuesday Wednesday Thursday in Minneapolis, MN)
Pay Range: $19/hr - $20.52/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:
Banking operation
Call handling
Financial account handling.

Description:
This position is responsible for working with various areas within the company to successfully implement products and services for customers. Acts as the primary internal contact. Coordinates activities with various departments to ensure that customers' products and services are successfully implemented in a timely, accurate, and efficient manner. Resolves issues relating to missing or conflicting product information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers, operations, bankers, and/or legal staff where applicable.

Someone who is a quick learner, someone who enjoys learning new things. Computer Savy IE Excel experience. A candidate who has client/customer-facing experience in a professional setting.
Office experience IE Excel and Word, Salesforce is a plus, not a requirement.
This is a client-facing role.
Answer Voicemail
Special Handling/Expedite request for Card orders - Myca Rewards / Gift Cards to CPI/FOS
Respond to Email inquiries related to purchase, Order status, and Tracking. Cancelled Order
Card Replacement Request
Digital Card Resend invite/ Username
Reset MYCA Password
Card Unload Request
Check Processing for Rewards Card Order

Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best-in-class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 229803 when responding to this ad.

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Job Snapshot

Employee Type
Contractor

Location
Minneapolis, MN (Onsite)

Job Type
Banking

Experience
Not Specified

Date Posted
10/01/2024

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