Manager V

4 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
The Texas Health and Human Services Commission (HHSC) Medicaid CHIP Services (MCS) department seeks a highly qualified candidate to fill the position of Manager V. MCS is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to MCS’s mission by supervising the contract management team responsible for the Nursing Facility (NF), Intermediate Care Facilities (ICF), and the Program of All-Inclusive Care for the Elderly (PACE) contracts.

The ideal candidate thrives in an environment that emphasizes: teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.

This position reports directly to the Director of Contract Administration, within Contract Administration and Provider Monitoring (CAPM) in the MCS department.

The Manager V for CAPM performs highly advanced (senior level) leadership and managerial functions by providing direction and guidance resulting in compliant contract management oversight, and is responsible for the daily operations and activities of staff working on the execution, administration, and management of complex, high value contracts for various programs administered by the HHSC.

Work involves establishing strategic goals and objectives related to the program’s contract administration and monitoring functions; reviews and remains current on all guidelines, procedures, policies, rules and regulations; tracks and measures progress to achieve established goals, ensuring a comprehensive and compliant contract oversight system is in place; accountable for completing tasks/projects on time; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business functions, program activities; and plans, assigns and supervises, the work of others.

This position works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Essential Job Functions:
Works collaboratively across MCS to identify innovative and effective solutions for clients and staff.

Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 1 (30%): Manage the daily activities of staff responsible for developing and implementing systems of contract oversight for complex contracts for the administration, execution, and management of complex, high value contracts. This work includes planning, assigning and supervising the work of unit staff; creating and maintaining staff development plans; training and supporting staff; and proving guidance for contract activities, and monitoring staff compliance with established guidelines, policies and procedures.

EJF 2 (20%): Oversees developing and implementing systems of contract oversight for complex contracts using desk reviews, testing, and coordinating information from multiple sources. This includes establishing goals and objectives for the contract oversight system; establishing guidelines, policies and procedures; developing and approving schedules, priorities, and standards for achieving goals; managing evaluation activities and risk assessments, identifying risks/issues and areas in need of change, making recommendations to leadership on risk mitigation strategies and suggestion for improving operations.

EJF 3 (20%): Oversees the operations and activities of ensuring contract compliance. This includes ensuring processes and systems are in place to determine if contractors are meeting their contract performance obligations by monitoring, tracking, and reporting the results of key metrics; using data analysis and data based decision making; initiating appropriate actions based on the results of contract performance reviews and risk assessments; and, identifying trends or anomalies that may require additional contract oversight.

EJF 4 (10%): Oversees the development and finalizing of contract documents to ensure materials are concise, understandable, and properly reflect contract requirements and terms. This work includes ensuring services are necessary, appropriately scoped, reasonably costed, and consistent with state/federal laws, rules, regulations, and program policies and procedures; reviewing scopes of work, specifications, and conditions; ensuring communication and coordination occurs with internal and external stakeholders on issues related to contract functions; and reviewing and verifying payment schedules, budget, budget allocations/forecasts and payment are properly reflected in contract agreements.

EJF 5 (10%): Oversee the preparation and accuracy of correspondence and reports to external and internal parties regarding contract issues and activities; prepare status reports for leadership identifying progress, productivity, key milestones, results of evaluation activities, vendor compliance, and trends or anomalies that may require additional contract oversight.

EJF 6 (10%): Provides technical assistance and guidance to division or department staff; and may represent the Medicaid/CHIP Services Department at meetings, hearings, trials, conferences and seminars.

Knowledge Skills Abilities:
Knowledge of the principles and practices of contract administration and management.
Knowledge of state and federal laws, rules, regulations, policy and procedures relevant to contracts.
Knowledge of contract performance analyses and monitoring procedures.
Knowledge of information technology, systems and business services.
Knowledge of human resources regulations, policies, and practices, as applicable to managing employees.

Strong skills in leadership, supervision, project management and time management.
Skills in effective oversight to include planning, development and implementation of systems and processes
Skills in managing multiple and competing priorities.
Skills in problem solving and conflict resolution.
Skills in working collaboratively and cooperatively with diverse groups.
Skill in communicating effectively both orally and in writing.
Skill in establishing and maintaining effective working relationships.
Skill in operating a personal computer.

Ability to provide leadership and direction in a team environment
Ability to manage activities, establish goals and objectives, and devise solutions to administrative problems.
Ability to prepare reports and communicate effectively.
Ability to train, schedule, assign, supervise and/or prioritize the work of others.
Ability to organize resources to achieved desired outcomes.
Ability to identify and analyze problems, evaluate alternatives and propose effective solutions.
Ability to interpret and analyze statutes.
Ability to use Microsoft Office products.

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