Account Manager

2 weeks ago


San Francisco, United States Lantheus Full time
Description

Lantheus is headquartered in Bedford, Massachusetts with offices in Canada, and Sweden. For more than 60 years, Lantheus has been instrumental in pioneering the field of medical imaging and has helped physicians enhance patient care with its broad product portfolio.

Lantheus is an entrepreneurial, agile, growing organization that provides innovative diagnostics, targeted therapeutics, and artificial intelligence (AI) solutions that empower clinicians to find, fight and follow disease. At Lantheus our purpose and values guide our behaviors in all interactions and play a vital role in creating a dynamic environment that contributes to our success. Every employee is crucial to our success; we respect one another and act as one knowing that someone‘s health is in our hands. We believe in helping people be their best and are seeking to bring together a diverse group of individuals with different viewpoints and skill sets to be a part of a productive and inclusive team.

Summary of Role:

The Prostate Cancer Account Manager (PCAM) is the primary customer facing Lantheus Holdings professional tasked with education of the Prostate Cancer medical referral community on PyLARIFY and the cultivation of productive customer relationships to include HCPs, Advanced Practice Providers, Nurses, Pharmacists, Department Administrators and other key medical and administrative personnel from Urology and Uro-Medical Oncology. These activities will contribute to Lantheus being regarded as the preferred partner in the PCa Imaging community.

The PCAM is responsible for the creation, coordination, and implementation of a strategic and tactical business plan for their assigned territory and execution of agreed tactics focused on driving demand while representing a consistent Patient First approach. The PCAM will collaborate with stakeholder functions (e.g., Nuclear Oncology Account Manager, National Accounts Director, Marketing, Market Access, Medical Science, Commercial Operations, Corporate Development, etc.) to optimize the customer experience and maximize business outcomes, ultimately contributing to the global revenues and growth expectations for the portfolio.

Qualified candidates must demonstrate a high clinical acumen, collaborative and supportive team approach and an increasing record of success in their ability to launch products and grow market share through effective communication, innovative solutions, and tactical product strategies.

Essential Capabilities/Competencies:

  • Develop and execute a territory business plan to identify new customers, drive PyLARIFY market share growth and modeling competitive threats. The plan will identify business and functional relationships within the Key Urology/ Oncology Accounts and with key referral sources. Through customer insights, leverage knowledge of influence network & affiliations (i.e., Payers, societies) to realize business objectives. This should lead to the achievement or exceeding of PyLARIFY sales forecasts and shared volume targets. Conduct regular business analyses of the local market-customers, payers, competition, key stakeholders creating, implementing, and updating business plans to achieve access and sales goals.
  • Ensure account strategy is consistent with national objectives of Head of Sales and respective Regional Sales Director
  • Promote products to appropriate HCP in line with approved PI. This activity involves effective sales communications with both the referring HCP (Urology, Uro-Oncolgy etc.) and coordinating with the NOAM in accounts executing the referral order.
  • Develop relationships with KOL‘s and educate on Lantheus Holdings products and cultivate productive relationships with customers to include HCPs, Advanced Practice Providers, Nurses, Pharmacists, Department Administrators and other key medical and administrative personnel from Urology and Uro-Medical Oncology
  • Foster an integrated customer account strategy and drive the cultivation of synergy among Medical Affairs, Marketing, Market Access, and all related work teams including PMF‘s aimed at growth and continuous improvement; identify and provide market intelligence about trends in patient / disease management, competing technologies, reimbursement issues, etc. that may affect the appropriate usage of Lantheus Holdings‘ products. A consistent and recurring cadence of calls should be scheduled with partners.
  • Prioritize initiatives and drive focus on high impact opportunities; monitor Performance Dashboards to analyze, interpret, and execute actionable sales efforts, prioritizing customers, and strategic solutions to exceed targets.
  • Identify, develop, and maintain a deep understanding of the Prostate Network in territory referring mapping key stakeholders and patient flows.
  • Complete understanding of all levels of MCO/Medicare/Medicaid reimbursement issues and impact on business performance; identify potential obstacles and lease with Market access to effectively resolve.
  • Ensure a compliant, ethical culture to promote Lantheus Holdings products and adhere to the highest ethical standards.
  • Additional projects and initiatives as required.

Minimum Skills, Experience and Education:

Required:

  • 4+ years demonstrated successful sales experience in the health care field, ideally in Uro-Oncology, demonstrate high clinical acumen and a focus on high priority opportunities.
  • Analytical business performance assessment, commercial operations, and managing resource allocation.
  • Communicate ideas and information, both verbally and written, in a persuasive and appropriate manner; ability to communicate complex or technical content in a convincing way to non-technical audiences.
  • Proficient MS Office and CRM skills
  • Experienced in managing multiple projects simultaneously and delivering results in a timely manner, effective management skills in environment of ambiguity.
  • Effective collaboration skills with internal and external stakeholders; the ability to work at peer-level with experienced technical and commercial experts.
  • Works within Ethics and Compliance policies
  • Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment.

Preferred:

  • Product commercialization processes
  • Clinical and/or technical discipline knowledge of PET/CT Imaging and/or Uro-Oncology

Other Requirements

  • Field based remote role requiring routine overnight travel up to 60%; recurrent weekend work may be required.
  • Valid driver‘s license

Please be aware that Lantheus has a Mandatory COVID-19 Vaccination Policy applicable to this position.

Core Values:

The ideal candidate will embody Lantheus core values:

  • Let people be their best
  • Respect one another and act as one
  • Learn, adapt, and win
  • Know someone‘s health is in our hands
  • Own the solution and make it happen

Lantheus is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person‘s race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Lantheus is an E-Verify Employer in the United States. Lantheus will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Lantheus Talent Acquisition team at .

#LI-REMOTE






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