Program Specialist II
6 days ago
Program Specialist II:
Would you thrive in an environment where you learn and grow personally and professionally all while helping make a positive impact on people’s lives? Do you appreciate being around others like yourself who are dependable, trustworthy, hard workers who believe in the value of each other, teamwork, and inclusivity? HSCS is dedicated to building a diverse community atmosphere where employees feel valued, supported, and accepted while providing specialized care for Texans in need. If providing hope and healing through compassionate, innovative, and individualized care interest you, we welcome your application for the position below.
The Program Specialist II- Medical Staff Coordinator performs complex (journey- level) administrative, consultative, and technical support for the combined offices of the Medical Director and Superintendent Offices. This position works under the supervision of the Medical Director. Work involves coordinating the initial application process, reappointment process, and delineation of clinical privileges for all members of the medical staff. Plans, directs, organizes, and monitors flow of work within the medical staff department. Assists as the subject matter expert in medical services contracts and the site Graduate Medical Educator.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Essential Job Functions:
Attends work on a regular basis and may be asked to work a specific shift
schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
Coordinates the initial application process, reappointment process and delineation of clinical privileges for all members of the medical staff. Verifies and keeps current documentation of license, DPS, Drug Enforcement Administration (DEA), and queries the National Practitioner Data Bank, and Office of Inspector General for sanctions as required. Maintains individual practitioner credential files for all medical staff members with current appointments, reappointments, and privileges. Maintains individual practitioner medical peer review files for all medical staff members. Coordinates and assigns all chart audits to physicians. Tracks audits and all pending issues.
Responsible for planning, directing, organizing, and monitoring flow of work in medical staff office including recruiting of physicians. Also coordinating weekend, and holiday MOD call, and arranges provider lodging and maintenance work orders. Posts treatment team roster updates. Maintains coverage of leave time and names of physicians covering. Maintains and updates monthly physician assignment schedule and authorized signature lists. Coordinates with Competency Training and Development (CTD) for new provider orientation. Also assists the medical director with verifying timesheets monthly to ensure accuracy of overtime related to Medical Officer on Duty (MOD) activities is accurate. Assists the Medical Director as needed.
Provides high-level administrative support for projects, committees, and reports: Coordinates several projects on behalf of the Medical Director and Assistant Superintendent including but not limited to committee minutes and agenda, facility Dangerousness Review Boards, resident and student data collection and reporting, and contract support. Collects information for external inquiries, performs research, and assists in the development of projects or documents. Prepares routine and complex reports, studies, forms, and correspondence. Prepares and maintains supporting information in Excel, Word, PowerPoint, and SharePoint.
Conducts quarterly tracers on SH units to evaluate care standards. Oversees tracer data collection, inputting it into the database, and generating reports for the Provision of Care team. Attends meetings ensuring alignment with performance improvement goals, and that tracer results contribute to overall quality improvement efforts.
Assists as a Subject Matter Expert in the development, evaluations, and renewal of medical services contracts. Responsible for preparing reports to be presented to the Governing Body regarding medical staff membership and privileges. Collect and maintain all records as defined in the DSHS Record Retention Schedule as Credentialing and Privileging Records for the medical staff. Maintains and updates the Medical Staff Bylaws as required. Manages provider completion of Ongoing Professional Practice Evaluation (OPPE) and annual evaluations.
Serves as the site Graduate Medical Education (GME) coordinator for affiliated medical school, residency, and fellowship programs. Facilitating the organization of on-site clinical rotation hours for medical students, residents, and fellows. Collaborates closely with program directors, faculty members, and SH leadership staff to ensure that these rotations align with curriculum requirements and meet the educational needs of trainees. Coordinating scheduling logistics, managing resources, and providing support to enhance the learning experience for participants in the GME programs.
Performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Knowledge Skills Abilities:
Knowledge of general office practices and procedures.
Ability to exercise independent judgment in prioritizing duties, projects, and other assignments.
Ability to be flexible in solving problems arising on a daily basis and manages multiple projects.
Ability to demonstrate proficiency with data processing programs and works independently on difficult and complex administrative tasks.
Ability to deal with the public in a pleasant but effective manner and maintain effective working relationships with other employees and departments within the hospital as well as outside agencies.
Ability to maintain discretion working with confidential materials.
Proficient with applications Microsoft Word and Excel.
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