Assistant Director of Ticketing
3 weeks ago
Supervise box office operations, manage events using computerized ticketing software, distribute and account for daily ticket sales as well as group and season tickets, work with event promoters, oversee Box Office staff.
Essential Functions:60% of the Time the Assistant Director of Ticketing must:
Manage day-to-day box office operations, implement and maintain box office standards. Hire, schedule, train and supervise box office staff including daily and event staff. Deliver a high level of customer service at all times including responding to inquiries from patrons regarding ticket needs, complaints and other issues. Reconcile sales reports, payments and generate weekly deposit report. Evaluate and set box office policies and procedures. Ensure compliance with system controls and cash handling procedures. Facilitate specialized ticketing campaigns, supervise group ticketing process for events as needed; group sales prospecting and sales. Assist Promoters and other Stakeholders, act as primary liaison for local groups for ticketing. Prepare final audits and other reports for settlement. Supervise temporary, part-time students and event worker staff. Perform all duties related to ticketing including, but not limited to, event builds and ticket sales, exchanges, and refunds. Facilitate specialized ticketing campaigns, supervise group ticketing process for events as needed; group sales prospecting and sales.35% of the Time the Assistant Director of Ticketing must:
Box Office Management:
Partner with the Associate Director, Ticketing Services and Assistant Director of Ticketing to;
Deliver a high level of customer service at all times including responding to inquiries from patrons regarding ticket needs, complaints and other issues. Perform daily reconciliation of cash/credit sales and produce bank deposits when necessary Co-manage installation, maintenance and upgrades for all technical software and hardware related to the box office Troubleshoot and service IT related matters related to the box office within a reasonable scope Co-manage Arena lifetime member records and ticketing functions Champion and manage group sales activities to include building event links, promotion, communication and settlement Perform access control resolution on event days Maintain knowledge of current/upcoming events and marketing department promotions. Act in a lead role at events when assigned, to include supporting/working events at other venues being managed by the box office. Perform miscellaneous administrative/clerical work to include running reports, entering data, filing, sorting, organizing, cleaning, etc. as needed. Follow all box office policies & procedures; evaluate and assist in the revision of policies & procedures as necessary to ensure efficiency and maximize effectiveness.Ticket Scanning / Resolution:
Serve as lead in interviewing, hiring, training and supervising new ticket scanners and resolution staff Oversee scanner device operations to include staff scheduling, distribution, staff use, upkeep, maintenance, reporting, resolution, policy and procedure documentation, etc. Work events to include assisting with staffing, box office resolution, scanner oversight and other duties as necessary to ensure a successful event. Collaborate with Arena Marketing, Security & Guest Services departments to develop appropriate signage, videos and messaging to educate ticket holders on proper preparedness for the scanning process, particularly with digital tickets Identify appropriate videos and messaging to educate potential ticket holders on secondary ticketing and the importance of purchasing tickets from verified sources Play a proactive role in creating a positive guest experience through the ticketing process, scanning and resolutionOther:
Maintain positive relationships with all internal and external partners to include, but not limited to: Arena staff, clients, customers, promoters, Athletics staff and ticketing service providers Assist in event management duties that may or may not include box office specific duties; function as part of a team and autonomously as the primary event manager/liaison5% of the Time the Ticketing Services, Manager
Participate in Arena Event Management Meetings Takes leadership and maintains flexibility in working with other staff members, employees, clients and University partners Perform other duties as assigned Maintain compliance with Arena's mission, vision, and values:
ExtraMile Arena Mission – Bringing world-class creativity, competition and celebration to life.
ExtraMile Arena Vision – ExtraMile Arena aspires to be an iconic venue thriving in the heart of the vibrant Boise metropolitan area. Operated by passionate venue professionals guided by a principled compass of safety, servant leadership, respectful relationships and indomitable spirit, ExtraMile Arena will be renowned for world-class event experiences.
ExtraMile Arena Values:
-
Assistant Community Director
2 weeks ago
Boise, United States Axis Residential, LLC Full timeJob DescriptionJob DescriptionWho We Are: Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and owner of multifamily housing communities based in Spokane, WA. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the...
-
Assistant Director of Residential Life
4 weeks ago
Boise, Idaho, United States Riverstone International School Full timeRiverstone International is seeking to hire an Assistant Director of Residential Life (ADRL) for the school year. The ADRL and Director, along with two full time Dorm Parents, will create a safe and nurturing home environment and serve as a role model for the school's 32 residential students in Grades 9–12, to ensure a positive experience for residential...
-
Assistant Director of Residential Life
3 weeks ago
Boise, Idaho, United States Riverstone International School Full timeRiverstone International is seeking to hire an Assistant Director of Residential Life (ADRL) for the school year. The ADRL and Director, along with two full time Dorm Parents, will create a safe and nurturing home environment and serve as a role model for the school's 32 residential students in Grades 9–12, to ensure a positive experience for residential...
-
Assistant Director of Nursing
2 months ago
Boise, United States Life Care Centers of America Full timeBenefits:Student Loan Reimbursement $3,000 for 3 yrs after 90 daysTuition Reimbursement $3,000 each year after 90 daysOpportunities for professional growth and developmentComprehensive health insurance and 401(k) planPaid time off and holiday payFlexible schedules and work-life balanceEmployee recognition and referral programs Status: Exempt Position...
-
Assistant Director of Nursing
3 weeks ago
Boise, United States Life Care Centers of America Full timeBenefits:Student Loan Reimbursement $3,000 for 3 yrs after 90 daysTuition Reimbursement $3,000 each year after 90 daysOpportunities for professional growth and developmentComprehensive health insurance and 401(k) planPaid time off and holiday payFlexible schedules and work-life balanceEmployee recognition and referral programs Status: Exempt Position...
-
Assistant Director of Development
7 days ago
Boise, Idaho, United States Boise State University Full timeApply now Job no: 498315Work type:Non-Classified/ProfessionalLocation:Boise, IDCategories:Athletics, Advancement, Mid-Level About Us:Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student...
-
Director, Government
1 month ago
Boise, United States University of Idaho Full timeInternal Posting? Posting Number SP 004280 P Position Title Director, Government & External Relations Division/ College College of Agricultural & Life Sciences Department College of Agricultural & Life Sciences Location Boise Posting Context Statemen Director, Government, External, Relations, Public Relations, Science, Education, Business Services
-
Director, Government
3 weeks ago
Boise, United States University of Idaho Full timeInternal Posting? Posting Number SP 004280 P Position Title Director, Government & External Relations Division/ College College of Agricultural & Life Sciences Department College of Agricultural & Life Sciences Location Boise Posting Context Statemen Director, Government, External, Relations, Public Relations, Science, Education, Business Services
-
State Director
24 hours ago
Boise, United States Bureau Of Land Management Full timeAs a basic requirement for entry into the SES, each applicant must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of executive-level management capabilities that are directly related to the skills and abilities outlined under Executive Core Qualifications and Mandatory Technical Qualifications...
-
State Director
24 hours ago
Boise, Idaho, United States Bureau Of Land Management Full timeAs a basic requirement for entry into the SES, each applicant must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of executive-level management capabilities that are directly related to the skills and abilities outlined under Executive Core Qualifications and Mandatory Technical Qualifications...
-
Assistant Director, Graphic Design
3 weeks ago
Boise, United States Boise State University Full timeAbout Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world. Boise State is building an inclusive community of faculty and staff whose unique...
-
Assistant Director, Graphic Design
3 weeks ago
Boise, United States Boise State University Full timeAbout Us: Boise State University is located along the banks of the Boise River and a short stroll from the state capitol. We are committed to an innovative, transformative, and equitable educational environment that supports student success, and advances Idaho and the world. Boise State is building an inclusive community of faculty and staff whose unique...
-
Admissions Director
7 days ago
Boise, Idaho, United States Life Care Centers of America Full timeJob DescriptionThe position will be a dual role to include the responsibilities of a facility Liaison that engages in business development functions with purposes of increasing census and maximizing visibility of the facility as the preferred post acute provider in the community in accordance with all applicable laws, regulations, and Life Care...
-
State Director
2 weeks ago
Boise, United States U.S. Department of the Interior Full timeJob Description (Please follow all instructions carefully) Summary Department of the Interior structures its SES positions into categories to determine the minimum pay for each position. This is a Category 2 position. The minimum pay for this position is $ 177,272.00 . Pay is set based on consideration of the selectee's current salary and other...
-
Health Services Director Specialist
2 weeks ago
Boise, United States Sinceri Senior Living Full timeWhy You Should Work With Us: At Sinceri Senior Living, we are a fun loving, employee-centric company like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 5th Year in a row. Create your career with us and learn about all the career growth opportunities we offer. Have we sparked your interest yet? Apply...
-
Health Services Director Specialist
2 weeks ago
Boise, United States Sinceri Senior Living Full timeWhy You Should Work With Us:At Sinceri Senior Living, we are a fun loving, employee-centric company like no other! Maybe that's why we have been certified by our employees as a Great Place to Work ® for our 5th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.Have we sparked your interest yet? Apply...
-
HEP Director
1 month ago
Boise, United States Boise State University Full timeDepartment Overview: HEP is a federal grant program housed in the Center for Multicultural and Educational Opportunities (CMEO) in the College of Education. The main purpose of the HEP Director position is to provide professional leadership and management in the supervision and implementation of the HEP grant. The HEP director oversees the project...
-
Associate Director, Global Clinical Operations
2 months ago
Boise, United States American Society Of Gene & Cell Therapy Full timeAssociate Director, Global Clinical Operations - U.S. Immunology at J&J Family of Companies in Boise, Idaho, United States Job Description Associate Director, Global Clinical Operations - U.S. Immunology - 230#######W Description Janssen Research & Development, LLC, is recruiting for an Associate Director, Global Clinical Operations - U.S. Immunology . This...
-
Director Of Operations
6 days ago
Boise, United States Ernest Full timeFor over 76 years, Ernest Packaging Solutions has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really...
-
Project Director
2 weeks ago
Boise, United States Exyte Full timeDiscover your exciting role The Project Director located in Boise, ID is responsible for running all aspects of a design, design/build, EPCM and/or tool install semiconductor facility construction project. Responsible for all scope, schedule, budget, safety, and team management. Must be able to run reimbursable or fixed price projects greater than $500...
