Banking Call Centre Monitoring

Roles & Responsibilities Shift Timings (Choose One Shift Option): 1. Option #1: Non shift Working Hours : Non-shift: 42.5 hours per week Mon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in between Or otherwise advised by the Client 2. Option #2: Weekday shift Working Hours : 5 working days, Mon-Fri. 42.5 hours per week. ...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed individual and team KPIs...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & Responsibilities We are looking for a Centre Administrator to join the team. As a Centre Administrator, who is supervised by the Centre Manager, you are responsible for providing prompt, excellent and professional administrative, clerical and customer relations in order to ensure effective and efficient centre-based operations and services of St...

Roles & Responsibilities Job Responsibilities · Ensures highest standard of service delivery to our customers. · Respond and react in a timely manner to escalate fraud / scam service request. · Investigate transactions flagged as suspicious timely. · Maintains confidentiality of the Banks customers and data. · Identifies and resolves customer...

Roles & Responsibilities 6mths Call Centre #HMS Any 5 days: Mon to Sat (MUST to work on Mon, Tues & Sat) OR Monday 9am-5pm Tue Fri 10am-2pm / 11am-3pm Saturday (as per schedule) 8am-1pm 10am to 3pm 6 months Ubi 13 per hour Act as the first point of contact for the customers - Supporting Clients calls using the following site -...

About the RoleAs a Senior Executive, Care and Call Centre, you will play a critical role in supporting the day-to-day operations of the CareHub, ensuring seamless delivery of services in line with our service standards, key performance indicators (KPIs), and organizational policies.Key ResponsibilitiesOperational Excellence: Support the implementation of...

Roles & Responsibilities Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHubs service standards, key performance indicators (KPIs), developmental plans and organisations policies Support in the implementation of CareHubs functions and IT systems through monitoring and tracking of...

Roles & Responsibilities Call Centre / Customer Service Exp Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed individual and team KPIs set by the management ...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekend) CBD (Near to MRT) Responsibilities Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve / Exceed individual and team KPIs...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer...

Roles & Responsibilities Job Purpose: Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will be responsible for assessing their call quality and providing feedback to attain maximum customers satisfaction. Your goal is to achieve excellent performance from your team that will bring sustainable business growth. Job...

About the RoleAs a key member of our team at MyCareersFuture, you will play a vital role in supporting the day-to-day operations of our CareHub. This includes being the point of escalation when required, in line with our service standards, key performance indicators (KPIs), developmental plans, and organizational policies.Key ResponsibilitiesOperational...

Roles & Responsibilities The Centre Administrator is responsible for the overall management of the centre, including administrative tasks, student support, and the coordination of tuition activities. This role ensures the centre operates smoothly, delivers high-quality educational support, and maintains a positive and productive environment for students...

**Job Summary**MyCareersFuture is seeking a highly skilled Data Centre Project Manager to join our team. As a Data Centre Project Manager, you will be responsible for overseeing the planning, execution, and delivery of data centre projects.**Key Responsibilities:**Conduct independent or third-party reviews and manage Service Level Agreement (SLA) compliance...

Job SummaryMyCareersFuture is seeking a highly skilled Command Centre Operator to join our team. As a key member of our operations team, you will be responsible for monitoring and responding to system, application, and network events on a 24x7x365 basis.Key Responsibilities:Continuously monitor and respond to system, application, and network events using...

**Job Summary**The Centre Administrator is a key role within MyCareersFuture, responsible for the overall management of our education centre. This position requires a highly organized and detail-oriented individual who can effectively manage daily operations, student support, and tuition activities.**Key Responsibilities:****Operational Management:**Oversee...

Roles & Responsibilities ROLES AND RESPONSIBILITIES As a Global Operations Centre (GOC) Support Specialist , your primary responsibility is to support network operations, server hardware and alerts from the data centre facilities. Youll work in a 24/7 shift-based environment, ensuring timely responses, incident resolution, and adherence to service...