Advanced Medical Support Assistant
1 month ago
Summary
). Ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. Develop/maintain effective and efficient communication with the patient, interdisciplinary team, management team, VA medical centers, and other agencies. Collect, scans, and updates health insurance information, promote Veteran registration and utilization of My HealthyVet (MHV). Train other MSAs on correct clinic operations and serve as a preceptor to developmental level MSAs. Schedule appointments; notifies his/her supervisor when clinic area access is less than desirable or if an individual patient cannot be scheduled within mandated timeframes. Daily review of active/pending Consults, Recall list and MHV secure messaging communications for accuracy and disposition. Report backlogs, difficulties in meeting deadlines, uncooperative physicians, or difficulty in securing information from clinicians or Employee plans Organizes work independently and handles scheduling problems and deviations based on personal knowledge of clinic operations and policy, schedules, and provider's preferences. Work Schedule : Monday - Friday, 8:00am - 4:30pmTelework : Available, specific schedule will be discussed at the interview.
Virtual: This is not a virtual position.
Functional Statement # : 000000
Recruitment Incentives : Not authorized
Fi nancial Disclosure Report: Not required
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Advanced Medical Support Assistant
2 days ago
Louisville, United States Department Of Veterans Affairs Full timeSummary The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model, or Patient Aligned Care Team (PACT) and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains...
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Louisville, Kentucky, United States Department Of Veterans Affairs Full timeSummary The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model, or Patient Aligned Care Team (PACT) and performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics.Duties The Advanced...
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