Justice Officer

Role

:

The Justice Officer role is to deliver friendly, efficient customer service to clients of the Department of Justice and Regulation. As part of the role you will also consistent, timely and accurate administrative support to regional locations and staff.

The position is based at the Broadmeadows Justice Service Centre. However, it is an expectation of the role that the successful applicant is willing to support at other locations across either the North Metro (Coolaroo, Reservoir, South Morang, Tullamarine, and Thomastown). A driver's license is therefore preferred but not essential.

Some of your duties may include (differing depending on the location):

Providing a range of high quality and efficient front of house administrative services, such as Consumer Affairs or Births, Deaths and Marriages enquiries and applications, and other services relevant to the location Providing information and assistance to clients, internal and external stakeholders and the public including the collation, review and processing of applications Undertaking a range of administrative functions including word processing, data input and management and the maintenance of various records, registers and returns Greeting and liaising with clients and stakeholders and provide accurate advice and information in relation to Justice Services in accordance with business processes.

About You:

As our ideal candidate for this role, you will be able to demonstrate:

An openness to new ideas and approaches. An ability to offe your own opinions, ask questions and makes suggestions. You will not not give up easily and maintain discipline in keeping to work planned or assigned A consideration of the merits of new ideas and approaches and are willing to develop and apply these new skills A recognisation of one's own emotional responses to a range of people or events, and the impact these can have on others. You will recognise that problems or challenges are a normal part of working and the actions that can be taken to manage them Proficient use of Microsoft Office Suite.

How to Apply:

Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.  Please make sure to attach both a cover letter and resume in the application.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

Please ensure to attach a cover letter and resume in the application.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

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