County Court Bailiff

Job summary

Please refer to Job Description

Job description

Job description

Are you a friendly, helpful and enthusiastic person?

HMCTS is looking for dynamic individuals with great communication skills and a can-do attitude to join our Bailiff teams.
Bailiffs are responsible for the enforcement of civil and possession judgements and for the service of various legal documents, such as divorce petitions and to track and arrest individuals on committal warrants, which includes the need to attend court and transport prisoners to and from prison. �Bailiffs are required to travel to homes and businesses across the local and surrounding area, assess personal goods to secure payment for outstanding warrants and obtain possession of properties, where a Judge has ordered this, as well as dealing with other administrative duties.
This is a challenging role that will require the jobholder to deal with individuals who are in a vulnerable position and to solve problems by reference to comprehensive guidelines and instructions. Whilst the nature of the role means that bailiffs spend a proportion of the day working on their own, they are part of a wider team with management support to ensure that targets and standards are met.�

Working pattern: �Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices. �Due to the nature of the work, there is no set working pattern, but you may be required to work some evenings and Saturday mornings as part of your working week
Duties may include:
� � �Removing goods where necessary to satisfy outstanding judgments and obtaining possession of properties where it has been so ordered.�
� � �Completing related paperwork and accurately receipting monies received.
� � �Serving committal orders/warrants.
� � �Serving Court documents personally.
� � �Inputting data and responding to e-mails.�
� � �Conveying prisoners to Court and attending in court when required.
� � �General administrative duties
� � �Processing of cash payments with regard to propriety and security of monies.�
� � �Dealing with queries in person, by post and over the telephone.

So, what do we need from you?

� � �A driving licence�
� � �A road worthy vehicle is essential for the role.�
� � �There is some computer use (inputting, e-mails, for example) so computer skills to undertake work at the level required is also required.
� � �Great communication skills � both written and verbal
� � �Commitment to providing a brilliant service for our customers
� � �Ability to handle difficult conversations
� � �Ability to provide information, quickly and clearly
� � �A real passion for supporting and helping people

Person specification

Please refer to Job Description

Licences

Driving is an essential part of the job role and in order to apply you must: Be fit to drive and have a valid EU or UK Driving licence with fewer than 6 points and must have no pending convictions; Have not had any drink-driving convictions and no pending convictions. Have access to and be able and ready to use your own car for work purposes. After completion of your probation period, you will have the option to take part in the Department�s car leasing scheme- via which you will be able to enter into an agreement to lease a car, for work and personal use, at a discounted/below market rate.

Please note; (i) for insurance purposes, drivers of lease vehicles, pool or hire cars must have had a driving licence for over 12 months (ii) Drivers using their own car must have insurance for work related travel; and (iii) all work mileage is paid for in accordance with the allowances in place, as amended from time to time.

Behaviours

We'll assess you against these behaviours during the selection process:

Communicating and InfluencingWorking TogetherDelivering at Pace

Benefits

Alongside your salary of �22,940, HM Courts and Tribunals Service contributes �6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Access to learning and developmentA working environment that supports a range of flexible working options to enhance your work life balanceA working culture which encourages inclusion and diversityA with an average employer contribution of 27%Annual LeavePublic HolidaysSeason Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link:

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