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Special Events Coordinator

1 month ago

Charlotte, United States City of Charlotte Full time

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Professional

Summary

This position is based in the Right-of-Way Section of the Charlotte Department of Transportation’s (CDOT) Development Services Division and is responsible for planning, coordinating, and overseeing special events assigned with various Event and R/W permits and venue support.

Major Duties and Responsibilities

Provide guidance and oversight to all Special Events and Venue Support (including but not limited to Blumenthal, Convention Center, Spectrum Arena, Truist Field, Bank of America Stadium, etc.) in the R/W Section; provide field monitoring and review of special events activities; coordinate with the Special Events Supervisor; manage contracts and all permits, as well as issuing permits as required; maintain files/records on events and activities; plan and facilitate planning meetings ; provide oversight; correspond verbally and in writing with event organizers, other staff members, and citizens; may be required for on-call emergency response activities; work non-traditional schedule as required by field planning and monitoring of events, which may include weekends, evenings, and holidays. Provide venue support, Coordinate Festivals, Parades and Public assemblies, and Coordinate Filming. Monitor and help implement traffic management plans and curb management.  Ensure proper coordination of special events to eliminate conflicts.  Provide proper communication for all special events activities and venue support.  Permit and monitor special events and provide a review to improve the quality of events and services if appropriate.  Build and maintain a collaborative and effective working relationship with CMPD.  Maintain high quality working relationships with all internal and external stakeholders including but not limited to Fire, CMPD, Mecklenburg County, Center City Partners, all Venues (Bank of America Stadium, Spectrum Arena, Truist Field, Cultural Arts facilities) and other Uptown Stakeholders (Charlotte Hotels, Center City Partners, etc.). Submit accurate and timely information for inclusion in the SUN.  Ability to administer Public Assembly and/or Parade ordinances and understand supporting ordinances such as Noise and Picketing ordinances. Understand First Amendment related event activity (demonstrations, pickets, etc.) and have the ability to distinguish between First Amendment and non-First Amendment protected events.  Manage both large and small events.  Utilize and monitor the CRM System or Cityworks for applications, fees, supporting agencies, timeframes, etc.  Coordinate with other agencies: Park It, CMPD, CFD, Solid Waste, Private business, Private residences, Other CDOT (Implementation), CATS, CCCP, Parking garages, etc.  Ability to work holidays, weekends and evenings.  Provide instant notification to the Special Events Supervisor and/or Right of Way Section Manager of communications from the City Manager’s Office, Mayors Office, or City Council.  Perform related work as required.

Knowledge, Skills & Abilities

Experience planning and managing festival events (static, non-moving) is strongly preferred.  The successful candidate must be able to demonstrate consistent past special event management and conflict resolution successes including traffic management  Good communications skills, both verbal and written (ability to communicate in Spanish is a plus)  Ability to work well with others in a team environment  Ability to interact courteously and effectively with the public  Ability to plan, prioritize and organize work and complete assignments with minimal supervision; excellent organization skills with the ability to manage multiple projects and contracts  Ability to plan, organize and conduct meetings.  Intermediate computer proficiency level in Microsoft Word, Excel and Outlook  Ability to learn CRM or Cityworks.  Possess or the ability to learn ARC/GIS a plus.  Demonstrated ability to apply conflict resolution techniques, and positive solution development  Ability to pass a background investigation  Requires a valid driver’s license and a good driving record with the ability to obtain and maintain a City Driving Permit ADA and Other Requirements: Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions. Physical Requirements: Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks Adequate vision, hearing, and speech required. Sensory Requirements: Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data. Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain. Comprehensive written information in work-related documents. Ability to hear, understand, and distinguish speech. Working Conditions: Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone.

Preferred Qualification

An equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties

Minimum Qualifications

All relevant experience must be demonstrated on application. 'See resume' will not be considered in place of incomplete applications.

High school graduate or equivalent and three years relevant experience.

Or

Associate's Degree and one year relevant experience.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

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