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Donation Management Specialist
2 months ago
We are currently offering a remote contract position for a Donation Management Specialist. In this role you will be responsible for delivering topnotch customer service by handling inbound calls from donors supporting various charities nonprofits and forprofit organizations.
Key responsibilities include ensuring the highest standards of data accuracy and financial security. Your attention to detail in data entry and adherence to security protocols will be essential to the success of this role.
Please note that this is a 1099 contract position and health benefits are not provided.
Eligibility Requirement: You must be a resident of the Continental United States.
If you re interested in joining our team please complete the application to be considered for the available openings.
Requirements
- Experience in customer service or related field preferred
- Excellent verbal and written communication skills in English; bilingual a plus
- Good problemsolving skills and ability to think critically and creatively in handling customers issues
- Ability to multitask prioritize and manage time effectively
- Ability to work independently and as part of a team
- Experience with Microsoft Office and familiarity with customer service software preferred
- MUST pass a background check
- Must have a PC with Windows 10 or 11...**Chromebook Ipad and Mac computers are NOT compatible**
- Must have high speed internet (hardwired only not WiFi)
- High school diploma or higher preferred
Benefits
- Excellent support team
- Set your own schedule
- Flexible hours
- Be your own boss
- Valuable time with family
Experience in customer service or related field preferred Excellent verbal and written communication skills in English; bilingual a plus Good problem-solving skills and ability to think critically and creatively in handling customers\' issues Ability to multitask, prioritize, and manage time effectively Ability to work independently and as part of a team Experience with Microsoft Office and familiarity with customer service software, preferred MUST pass a background check Must have a PC with Windows 10 or 11...**Chromebook, I-pad, and Mac computers are NOT compatible** Must have high speed internet (hardwired only, not Wi-Fi) High school diploma or higher preferred