Director, North America Measurement Solutions Lifecycle Services
4 weeks ago
Based in Chanhassen, MN, or Houston, TX, as the North America Measurement Solutions Lifecycle Services & Engineered Solutions Director, you'll orchestrate our mission to redefine how we support and enhance our customers' experience within a $100M+ business unit. You will be focused on building relevancy, expertise and focused engagement within portfolio of capital projects in addition to extracting value from the critical installed base of Measurement Solutions products and solutions in North America. You'll lead a diverse team of versatile professionals, building a culture of safety, innovation, engineered solutions expertise and customer-centricity while driving substantial business growth.
If you are looking to bring your knowledge and expertise to an innovative industry leader, we would love to hear from you
In this Role, Your Responsibilities Will Be:
- Financially and strategically advancing the organization by driving the P&L and business performance of our $100M+ revenue MSS North America Lifecycle Services & Engineered Solutions business unit.
- Drive an evolution of the service model to focus on "Service as Business," thereby improving customer loyalty and response times, and instilling a strong safety culture among field service technicians and dedicated service centers.
- Engage with a portfolio of select capital projects, delivering engineered solutions that demonstrate relevancy, experience and project management excellence within the NA fiscal custody transfer, process gas, sustainability and LNG market segments.
- Building strategic partnerships with Emerson North America Impact Partners to uses their differentiated skills and local presence, improving the overall service network.
- Implementing "digital first" service strategies through sophisticated digital infrastructure, ensuring that business systems, processes, and metrics are consistent with the global MSS framework.
- Leading the organization towards achieving sales and operating profit targets with proficient P&L management, optimizing processes such as the Quarterly POR, labor, inventory, service efficiency, and order management.
- Fostering revenue growth and innovation by improving growth programs and sales capabilities to achieve the highest standard of revenue per unit of the installed base while promoting a digitally-oriented service portfolio that aligns with the unified business systems and process standards across North America.
Who You Are:
You formulate a clear strategy and map ambitious steps that will accelerate a $100M+ business towards its goals. You understand internal and external stakeholder requirements, expectations, and needs. You push yourself and help others achieve results. You rally others behind common team goals. You articulate a compelling, inspired, and relatable vision and instill and sustain organization-wide energy to show what is possible.
For This Role, You Will Need:
- Bachelor's degree in Engineering; MBA preferred
- Eight years of related experience, with 8+ years of management experience in service-centric organizations
- Experience collaborating with sales management and Impact Partners/reps
- Validated experience as a decisive, hands-on leader with strong decision-making abilities
- Ability to travel domestically 50%
Preferred Qualifications that Set You Apart:
- Track record of driving growth and profitability in technical service businesses
- Strong background in asset management, preventative maintenance, and reliability services
- Experience leading multi-disciplinary teams and managing sophisticated stakeholder relationships
- Office location upon hire in Chanhassen, MN strongly preferred
- Emerson experience or Impact Partner experience highly preferred
Our Offer To You:
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, retirement savings plan, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.
This philosophy is fundamental to living our company's values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson.
Our training programs and initiatives focus on end-to-end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship and coaching, project management, and on-the-job training.
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ABOUT US
WHY EMERSON
Our Commitment to Our People
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
Work Authorization
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Accessibility Assistance or Accommodation
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.
ABOUT EMERSON
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go
No calls or agencies please.
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