Patron Services Part-Time Moss

6 months ago


Blacksburg, United States Commonwealth of Virginia Full time

Job Description

Part-Time Patron Services positions perform a variety of customer service and administrative tasks in support of events at the Moss Arts Center. Typical work may include box office staffing, ushering, and/or visual arts gallery supervision. Positions require strong customer service and interpersonal skills, evening and weekend availability, punctuality, and good computer skills.

Responsibilities may include:
- Answer patron questions about performances, ticketing processes, performance seating, gallery exhibits; engage and assist patrons as appropriate.
- Provide assistance to patrons with special accommodation needs.
- Consult departmental managers promptly for efficient and attentive problem resolution.
- Process ticket sales, ticket distribution, and ticket scanning according to established procedures.
- Conduct box office and/or theater opening and closing procedures as directed.
- Track attendance, perform minor upkeep tasks, and report equipment and building maintenance issues as needed.
- Process cash, checks, and credit cards in accordance with departmental and university procedures.
- Maintain confidentiality regarding patron transactions and interactions.
- Assist with patron emergencies and building evacuations as needed.
- Monitor patron movement and displays to minimize risk to persons and property.

Required Qualifications

- Customer service experience.
- Experience working as part of a team.
- Proven record of punctuality.
- Willingness and ability to work evening and weekend hours.
- Strong customer service and communication skills.
- Strong computer skills.

Preferred Qualifications

- Performing arts theater experience.
- Experience using automated ticketing systems.

Pay Band

1

Appointment Type

Regular

Salary Information

$15.00 per hour minimum

Review Date

Applications reviewed as received.

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight , a , a college, , and . The university has a significant presence across Virginia, including the in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous and . A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Toni Cartee  at



  • Blacksburg, Virginia, United States Commonwealth of Virginia Full time

    Job Summary We are seeking a highly motivated and customer-focused individual to join our team as a Patron Services Assistant at the Moss Arts Center. As a key member of our events team, you will provide exceptional customer service and support to patrons, ensuring a positive experience at our events. Responsibilities - Provide excellent customer service to...


  • Blacksburg, Virginia, United States Virginia Polytechnic Institute and State University Full time

    Job SummaryVirginia Polytechnic Institute and State University is seeking a Part-Time Production Technician to assist with live productions at the Moss Arts Center. This role involves a variety of behind-the-scenes tasks to support the technical aspects of events.Key ResponsibilitiesAssist staff technicians with lighting and sound setupAssist with scenery...


  • Blacksburg, United States Virginia Jobs Full time

    Job Description Housekeepers maintain cleanliness of the Moss Arts Center building and grounds and assure an aesthetically pleasing, clean, sanitary, and safe environment in a variety of spaces including lobbies, theater and other public event areas, performance support areas, restrooms, offices, and classrooms. They provide routine and urgent need services...


  • Blacksburg, United States Virginia Polytechnic Institute and State University Full time

    Housekeeper, Moss Arts Center Job no: 530792 Work type: Staff Senior management: Executive VP & Provost Department: Center for the Arts at VT Location: Blacksburg, Virginia Categories: Housekeeping, Other Job Description Housekeepers maintain cleanliness of the Moss Arts Center building and grounds and assure an aesthetically pleasing, clean, sanitary, and...


  • Blacksburg, United States Virginia Polytechnic Institute and State University Full time

    Housekeeper, Moss Arts Center Job no: 530792 Work type: Staff Senior management: Executive VP & Provost Department: Center for the Arts at VT Location: Blacksburg, Virginia Categories: Housekeeping, Other Job Description Housekeepers maintain cleanliness of the Moss Arts Center building and grounds and assure an aesthetically pleasing, clean, sanitary, and...


  • Blacksburg, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryThe Engagement Manager plays a vital role in developing and managing educational engagement programs for K-12 students, fostering partnerships, and creating opportunities for deeper engagement with the arts at the Moss Arts Center. This position is responsible for overseeing the day-to-day aspects of School-Time Matinee programs, on-site special...


  • Blacksburg, United States Virginia Jobs Full time

    Job Description Housekeepers maintain cleanliness of the Moss Arts Center building and grounds and assure an aesthetically pleasing, clean, sanitary, and safe environment in a variety of spaces including lobbies, theater and other public event areas, performance support areas, restrooms, offices, classrooms, and research studios. They provide routine and...


  • Blacksburg, United States Virginia Jobs Full time

    Job Description Housekeepers maintain cleanliness of the Moss Arts Center building and grounds and assure an aesthetically pleasing, clean, sanitary, and safe environment in a variety of spaces including lobbies, theater and other public event areas, performance support areas, restrooms, offices, classrooms, and research studios. They provide routine and...


  • Blacksburg, Virginia, United States Oak View Group Full time

    Oak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts...

  • Research Technician

    6 months ago


    Blacksburg, United States Commonwealth of Virginia Full time

    Job Description The Moss Lab at Virginia Tech is seeking a 1500-hr wage research technician to assist with day-to-day laboratory operations, preliminary experiments, and field excursions. In addition to overseeing animal husbandry (culturing fruit flies and maintaining amphibians in temperature-controlled incubators), the selected candidate will...


  • Blacksburg, United States HCA Healthcare Full time

    Description Specialization:Internal MedicineJob Summary:Our hospitalist team is seeking an advanced practice provider in Blacksburg, VA.Qualified Candidates:Nurse practitioner or physician assistant with interest in hospitalist medicineDay-shift inpatient only positionExcellent interpersonal and communication skillsAbout our hospitalLewisGale Hospital...


  • Blacksburg, United States Commonwealth of Virginia Full time

    Position Description : The Learning Assistance Program within the office of Student-Athlete Academic Support Services (SAASS) office at Virginia Tech is seeking applications for part-time Learning Assistants. The primary responsibility of the Learning Assistant is to provide one-on-one support to student-athletes who have disabilities or who are...

  • Research Assistant

    1 month ago


    Blacksburg, Virginia, United States Commonwealth of Virginia Full time

    Job OpportunityThe Commonwealth of Virginia is seeking a highly motivated and detail-oriented Research Technician to join our team at the Moss Lab at Virginia Tech. As a key member of our laboratory operations, you will assist with day-to-day activities, preliminary experiments, and field excursions.Key ResponsibilitiesOversee animal husbandry, including...


  • Blacksburg, United States HCA HealthcareCapital Division Full time

    Description Specialization:Internal MedicineJob Summary:Our hospitalist team is seeking an advanced practice provider in Blacksburg, VA.Qualified Candidates:Nurse practitioner or physician assistant with interest in hospitalist medicineDay-shift inpatient only positionExcellent interpersonal and communication skillsAbout our hospitalLewisGale Hospital...


  • Blacksburg, Virginia, United States Deseret Book Full time

    About the RoleWe are seeking a highly motivated and organized Part Time Store Supervisor to join our team at Deseret Book. As a key member of our retail team, you will be responsible for overseeing store operations, supervising store associates, and delivering exceptional customer service.Key ResponsibilitiesSell Deseret Book products and services in a...


  • Blacksburg, United States HCA HealthcareCapital Division Full time

    Description Specialization:Emergency MedicineJob Summary:We are seeking an additional emergency medicine physician for our hospital in Blacksburg, VA.Qualified Candidates:Board certified or board eligible in emergency medicineExcellent interpersonal and communication skillsOpportunity for involvement with residents, if desiredDay shift and night shift...


  • Blacksburg, Virginia, United States Town of Blacksburg, VA Full time

    Job SummaryThe Transit Parts and Service Assistant plays a crucial role in supporting the Transit Maintenance team by performing technical and administrative tasks related to parts and supplies management, inventory control, and report preparation.Key ResponsibilitiesUnload new inventory from freight trucks and verify consistency with packing slipsOperate...


  • Blacksburg, United States Commonwealth of Virginia Full time

    Job Duties Cashier/Customer Service (70%) • Responsible for the sale and reconciliation of faculty, staff, and student parking permits while maintaining strict accountability of the funds generated. • Responsible for selling and processing special group permits such as Retiree, bicycle, BBW, Carpool, Temporary Medical Disability, Special Use, New...


  • Blacksburg, United States Britt Medical Search LLC Defunct Full time

    We are seeking a fellowship trained Orthopedic Spine Surgeon to join our team for a full-time position in a university town west of Roanoke, VA. Competitive salary and benefit package offered. Partnership track available. Join the state s leading provider of expert musculoskeletal care which serves the needs of its patients through a team of highly-trained...


  • Blacksburg, Virginia, United States HCA Healthcare Full time

    About the OpportunityWe are seeking an experienced Internal Medicine Physician to join our team at LewisGale Regional Health System. As a faculty physician, you will play a key role in our established internal medicine residency program, providing high-quality patient care and teaching the next generation of physicians.ResponsibilitiesProvide exceptional...