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Customer Service
2 months ago
Join us as a Customer Service Agent and embark on an exciting journey in the world of travel As the demand for travel skyrockets were offering specialized training online development and endless growth opportunities. Upholding integrity and professionalism is our guiding principle ensuring a workplace culture that values excellence at every turn. If youre ready to seize this ideal opportunity submit your application today
Duties & Responsibilities:
Engage with potential clients to understand their travel needs preferences and financial considerations.
Customize marketing materials across various platforms like social media bulletin boards and flyers to appeal to our clientele.
Provide expert advice on travel destinations considering factors such as weather culture and visa requirements.
Efficiently handle travel bookings fee collection and document acquisition from clients.
Foster and maintain professional relationships with travel suppliers clientele and trip operators.
Qualifications & Skills:
Proficiency in English; additional language skills are advantageous.
Strong familiarity with social media platforms Zoom and Google Suite.
Attention to detail accuracy and exceptional organizational abilities.
Proven problemsolving skills and effective collaboration with colleagues.
Quick adaptability to diverse computer software programs preferably with experience across various applications.
Highly developed multitasking abilities and efficient task prioritization.
Education and Experience Requirements:
Preferred minimum of 1 years of customer service experience.
High school diploma or GED preferred.
Previous experience as a travel agent is beneficial.
Must have access to a laptop/smartphone and reliable internet access.
Benefits:
Enjoy flexible working hours to accommodate your schedule.
Fulltime or parttime positions available.
Access to travel rebates and discounts.
Opportunities for highpaid commissions and business development.
Ongoing professional development opportunities to stay ahead in the industry.
Embrace a learning environment with access to various courses seminars and workshops aimed at expanding skillsets and knowledge of industry best practices.
Remote Work :
No